Content Production Coordinator

Harrods; City of Westminster; Sur place; GBP 32 000 - 45 000; Plein temps

Résumé du poste

Harrods is seeking a Content Production Coordinator to join its Creative Studio. You will coordinate brand assets and content production operations, ensuring copy and imagery are managed, delivered and maintained accurately and efficiently.

You will collaborate with Production, Copy and Post-Production teams to drive efficient workflows, ensure brand guidelines are followed and support seasonal campaigns. A detail-oriented, proactive communicator will thrive in this role at Harrods.

Qualifications

• Proven ability to coordinate complex content workflows.
• Strong attention to detail across copy and imagery assets.
• Excellent communication with internal teams and external partners.

Responsabilités

• Onboard new brand partners and guide content requirements and deadlines.
• Coordinate end-to-end delivery of copy, imagery, and materials within set timelines.
• Manage seasonal requests for brand assets and resolve delivery issues.
• Serve as primary contact for internal and external stakeholders.
• Collaborate with Production, Copy, Post-Production and Digital teams to optimize workflows.
• Maintain data accuracy and support weekly reporting for each workflow.

Connaissances

Attention to detail

Organization

Communication

Excel

Stakeholder management

Brand coordination

Outils

DAM system

Description du poste

We are currently recruiting for a Content Production Coordinator to join our Creative Studio team. We're looking for a methodical, detail-oriented and highly organised individual to coordinate brand assets and content production operations, ensuring copy and imagery are managed, delivered and maintained accurately and efficiently.

About The Role

As a Content Production Coordinator, you will work across three separate worfklows and play an integral role in supporting the delivery of assets across the business, acting as a key link between internal teams and external brand partners. Working closely with our Production, Copy and Post-Production teams, you will help drive efficient workflows, ensure content meets brand guidelines and supports the successful execution of seasonal campaigns.

You will:

• Support the onboarding of new brand partners, providing guidance on content requirements, processes and deadlines.
• Coordinate the end-to-end delivery of Copy, Imagery and supporting materials, ensuring all assets are received, reviewed and shared within agreed timelines.
• Oversee seasonal requests for brand imagery, campaign assets and supporting content, proactively identifying and resolving any issues that may impact delivery.
• Act as a key point of contact for internal stakeholders and external brand partners, managing submissions, resolving queries and maintaining effective working relationships.
• Collaborate with Production, Post-Production, Copy and Digital teams to manage priorities, coordinate updates and ensure workflows remain efficient, sustainable and trackable.
• Maintain accurate data management to facilitate weekly reporting across each workflow, while supporting the management of digital assets within our Digital Asset Management system.
• Lead Vendor Production updates in weekly divisional team meetings.
• Responsible for coordinating resolve for any online product errors.
• Oversee Brand Page Production and Weekly Reporting.

About You

You are a proactive and solutions-focused individual who enjoys bringing structure and organisation to complex workflows. Comfortable working with a wide range of stakeholders, you are a confident communicator who can build strong relationships and effectively manage competing priorities. You have exceptional attention to detail and take pride in delivering accurate, high-quality work. Confident using Excel and working with data, you are motivated by process improvement and finding more efficient ways of working. Most importantly, you'll bring a positive attitude, strong sense of ownership and a collaborative approach to supporting team success.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information

Time Type: Permanent

Department: Photo Studio (Siobhan Connelly)

As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.