Content Operations & QA Specialist – Deals & Offers

Future; Cardiff; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Uncapped leave

Enhanced parental leave

Dental care and private medical care

Profit share bonus

Refer a friend scheme

Colleague Assistant Programmes

Share Incentive Plan

Salary sacrifice Pension with 5% match

Free drinks and snacks

Job summary

Future is seeking a Content Operations professional in Cardiff to manage the upload, publishing, and quality checks of retailer offers across our UK, US, and Australian websites.

You will verify links and content, maintain seasonal and promotional pages, and collaborate with SEO, Commercial, and Tech teams to resolve issues. The role rewards accuracy, speed, and cross-market coordination.

Qualifications

• Demonstrated written communication and content editing ability.
• Familiarity with digital publishing tools and CMS.

Responsibilities

• Publish retailer offers and codes across site pages.
• Verify functionality of reward links before and after go-live.
• Maintain content freshness across UK/US/Australia markets.
• Collaborate with SEO, Commercial, and Tech teams via Slack and email.
• Monitor live pages for link accuracy and up-to-date content.
• Log and report system bugs to the Tech team.

Skills

Written comms

Attention to detail

Publishing workflows

CMS proficiency

Organisational skills

Collaborative skills

Problem solving

Multi-market work

Tools

CMS tools

Web content maintenance

Job description

Future is seeking a Content Operations professional in Cardiff to manage the upload, publishing, and quality checks of retailer offers across our UK, US, and Australian websites.

You will verify links and content, maintain seasonal and promotional pages, and collaborate with SEO, Commercial, and Tech teams to resolve issues. The role rewards accuracy, speed, and cross-market coordination.