Content Operations Manager

The Law Society; Greater London; Sur place; GBP 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Flexible benefits

Friendly work environment

Career development

Résumé du poste

The Law Society is seeking a Content Operations lead to shape planning and prioritisation across teams. You will run the shared planning system that connects content work from brief to publication, ensuring member needs drive decisions and priorities are clear.

Reporting to the Head of Content & Digital, you will lead quarterly planning, manage the cross‑team planner and briefing process, and unblock dependencies. This isn’t a content‑producing role.

Qualifications

• Experience running editorial or content planning across multiple teams.

Responsabilités

• Run the editorial/content planning process across multiple teams and functions.
• Lead quarterly planning and prioritisation sessions with senior colleagues.
• Manage the cross-team planner and briefing process, ensuring clear workflows.

Connaissances

Editorial planning

Facilitation

Stakeholder management

Description du poste

This is a new role and an opportunity to build the Content Operations function that will make content planning work better across the Law Society. You will run the shared planning system that connects content work across teams, bringing clarity to priorities, strengthening the route from brief to publication and keeping member need at the centre of decisions. Reporting to the Head of Content & Digital, you will lead quarterly planning and prioritisation sessions, manage the cross-team planner and briefing process, and use sound editorial judgement to help colleagues make fair, transparent choices when priorities compete. You will spot delays and dependencies early, bring the right people together to unblock them and improve the workflows content moves through. You will also line manage the Content Operations Executive and help colleagues understand and use Content Operations as a practical service, not a gatekeeping function. This isn't a content-producing role. It calls for someone who combines editorial judgement, process rigour and confident facilitation, and who can build trusted relationships across a complex organisation. Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

• Experience of running an editorial or content planning process across more than one team or function.
• Confident facilitation skills, including preparing and leading planning or prioritisation sessions with senior colleagues.
• Sound editorial judgement, with the ability to weigh content by audience, purpose and priority.
• Strong organisational and process skills, including keeping shared systems accurate and current.
• A track record of building trusted relationships and negotiating with stakeholders across a complex organisation.

For excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

Benefits

• Hybrid working (minimum two days a week on site)
• A generous flexible benefits package
• A friendly working environment
• The opportunity to develop your career within a professional organisation

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

If you would like to have an informal discussion about the role, please contact Rob Mansfield on