Content Manager - Corporate Actions

FactSet; Greater London; Hybrid; GBP 72,000 - 89,000; Full time

Benefits offered by this job

Health, life & disability insurance

Retirement savings plans

Employee stock purchase program

Paid time off & holidays

Flexible work accommodations

Learning & development time

Volunteer & sustainability initiatives

Job summary

FactSet is seeking a Content Manager - Corporate Actions to lead ISO 15022/20022 integration, ensure data quality, and expand coverage. You will mentor a team, optimize workflows, and liaise with global offices and clients to deliver accurate corporate actions content.

Ideal candidates bring 5+ years in financial data operations, deep ISO protocol knowledge, and strong SQL/XML/SWIFT skills, with a hybrid London-based role offering diverse market exposure.

Qualifications

• Bachelor's degree in Finance, Economics, Business, Computer Science, or related field.
• 5+ years in financial data operations or content management with corporate actions experience.
• Extensive knowledge of ISO 15022 and ISO 20022 corporate actions messaging protocols.
• Deep knowledge of global corporate action events and market/regulatory impacts.
• Advanced Excel proficiency; SQL, XML, SWIFT formats, and data automation are strong plus.
• Proven stakeholder management, leadership, and communication skills.

Responsibilities

• Oversee ISO15022 & ISO20022- compliant corporate actions messaging integration and maintenance.
• Manage Corporate Actions Master database for timely, accurate records.
• Identify and onboard new markets, event types, and data sources.
• Supervise and mentor data analysts and specialists.
• Develop and refine internal procedures and quality controls for content.
• Monitor, analyze, and resolve complex data issues with cross-functional teams.
• Provide timely responses to internal or client inquiries regarding corporate actions.
• Identify opportunities for process improvements through automation or tooling.
• Serve as subject matter expert on global corporate actions event types and data models.
• Coordinate with global offices, partners, and data sources to optimize coverage.

Skills

Financial data operations

ISO 15022/20022 knowledge

Global corporate action events

Analytical skills

Stakeholder management & communication

Excel

SQL

XML

SWIFT formats

Data automation tools

Education

Bachelor's degree in Finance, Economics, Business, Computer Science, or related field

Tools

SQL

XML

SWIFT formats

Data automation tools

Job description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Locations

Norwalk CT | London

Working Environment

Hybrid

Role Overview

As a Content Manager - Corporate Actions at FactSet, you will play a pivotal role in integrating and maintaining ISO 15022/ 20022 messaging standards within our workflows, ensuring FactSet meets industry requirements and client expectations for data accuracy, coverage, compliance, and timeliness.

Alongside ISO format integration, you will ensure high-quality, accurate corporate actions data reaches clients, develop and optimize workflows, and provide subject matter expertise for internal and external stakeholders.

Key Responsibilities

• Oversee the integration, validation, and maintenance of ISO15022 & ISO20022- compliant corporate actions messaging, ensuring alignment with industry standards and seamless client integration while serving as FactSet's subject matter expert and primary liaison for all related issues.
• Manage the Corporate Actions Master database to ensure comprehensive, timely, error-free, and up-to-date corporate actions records.
• Identify and onboard new markets, event types, and sources to broaden the scope and depth of corporate actions coverage.
• Supervise and mentor a team of data analysts and specialists, ensuring productivity and accuracy targets are met.
• Develop, document, and refine internal procedures and quality control standards for corporate actions content.
• Monitor, analyze, and resolve complex data issues, liaising with engineering, product management, and client support teams as needed.
• Provide timely responses and solutions to internal or client inquiries regarding corporate actions content.
• Proactively identify and implement process improvements through automation, tooling, or modified workflows.
• Serve as a subject matter expert on global corporate action event types, market best practices, and FactSet's proprietary data models.
• Liaise with global offices, partners, and data sources to coordinate and optimize content coverage.
• Participate in training, onboarding, and knowledge management initiatives for team members.

Required Skills

What We're Looking For

• Bachelor's degree in Finance, Economics, Business, Computer Science, or related field.
• 5+ years in financial data operations or content management, with substantial experience in corporate actions.
• Extensive experience and in-depth knowledge of ISO 15022 and ISO 20022 corporate actions messaging protocols are required.
• Deep knowledge of global corporate action events and their market/regulatory impacts.
• Strong analytical and problem-solving skills with attention to data quality.
• Proven stakeholder management, leadership, and communication skills with the ability to drive change and influence at all levels.
• Advanced proficiency in Excel; expertise in SQL, XML, SWIFT formats, and data automation tools a strong plus.
• Proven ability to manage competing priorities and deliver results in a fast-paced, deadline-oriented environment

Desired Skills

• Experience with FactSet or comparable financial data/platform providers.
• Familiarity with other industry ISO standards
• Familiarity with AI-driven analytics tools and their application in financial data management.
• Advanced degrees or certifications (CFA, CAIA)

For U.S. candidates, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

The budgeted amount range for this position in the State of Connecticut $96K- $120K. Please note: the salary range may differ in other locations or countries

What's In It For You

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn More About Our Benefits Here.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications

Company Overview

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more atwww.factset.comand follow us onXandLinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify