Content Infrastructure Owner - AUX DBoR

London Stock Exchange Group; Exeter; On-site; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Job summary

London Stock Exchange Group seeks a Manager-level Content Infrastructure Owner to lead technology-enabled transformation within Content Operations. You will own strategy, requirements, and release planning for internal product capabilities used across the Content organisation, guiding stakeholder feedback and prioritising delivery.

You will demonstrate proven programme leadership, communicate with senior executives, and drive innovations that improve efficiency and adoption across global teams.

Qualifications

• BSc in Mathematics, Computer Science, or Physics; or 10+ years in financial markets and operations.
• Proven leadership with 5+ years of experience.
• Experience delivering transformational changes in a customer- and product-led setting.
• Strong communication with senior executives.
• Ability to strategize the delivery and implementation of business cases.
• Ability to prioritize tasks in a high-pressure environment.
• Excellent interpersonal and presentation skills.
• Knowledge of Python and SQL; familiarity with AI agents is beneficial.

Responsibilities

• Review technology and identify the most efficient mechanisms to support activity in scope.
• Assess interactions between Content teams and hand-offs to identify process gaps and automation opportunities.
• Collaborate with UI/Tools teams to minimize process gaps in deployed interfaces.
• Deploy capabilities into Content Production and continuously evolve them.
• Define and own parameters to report the effectiveness of tools and the function they perform.
• Define and report KPIs to assess stability and resilience of tools in scope.

Skills

Leadership experience

Talent development

Strategic thinking

Prioritization under pressure

Stakeholder communication

Python/SQL coding

AI agents usage

MSFT/LSEG tools proficiency

Education

BSc in Mathematics, Computer Science or Physics

Tools

MSFT tools

LSEG tools

Job description

About us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

Our people

People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

Role Overview

Content Infrastructure Owners are responsible for managing the evolution of tools by designing exit strategies from existing utilities into a core set of capabilities for all teams across the Content Operations organisation. Additionally, any successful applicant will be expected to manage these internal product capabilities to ensure new functionality is fit for purpose; that functionality is readily available to all internal customers to apply in support of LSEG Content offering which is produced to supply external and internal customers. A successful applicant will need to demonstrate a proven history of technology led transformation, an openness to new ideas as solutions to problems via improved processes or better technology. Ownership of strategy, design, business requirements, feature trade-offs and release scheduling for a set of protagonists, products or services. Responsible for gathering and prioritizing stakeholder feedback and understanding customer needs in order to drive innovation and increase operational adoption. Responsible for developing comprehensive product definitions, concept proposals and business cases which result in marketable products and services. Involved in budgeting activities, development of 3rd party partnerships, etc. Responsible for developing knowledge of functionality into the wider Content organisation. Responsible for reviewing current capabilities to ensure that quality is being maintained. Ability to understand technology to aid product development and adoption. Has led significant projects, programs and business initiatives, demonstrating creativity and ingenuity. Proven ability to influence cross-functional teams without formal authority. Experienced professional providing specialist consulting advice to senior and middle management to solve complex business issues. Can provide input to management on strategy and direction of the Content function. Works independently with guidance in complex situations. In-depth understanding of a Content function.

Core Responsibilities

• Review technology and identify most efficient mechanisms to support activity in scope.
• Assess interactions between Content teams and hand-offs between Content Masters for mastered data to identify process disconnects to generate additional automation opportunities.
• Work with tools/UI person to ensure deployed UI minimizes any kind of process gaps.
• Deploy capabilities into Content Production and continuously evolve capabilities.
• Definition and ownership of parameters to report the effectiveness of tools and the function they perform.
• Definition and reporting on KPIs to assess status of tools in scope for stability and resilience.

Key Relationships

• Business Unit / Segment Leaders / Product Groups
• Technical Architecture and Development Teams
• Content Production and Data Strategy Management groups
• Group Risk and Governance Management

Required Skills and Experience

• BSc in Mathematics, Computer Science, Physics or 10+ years of financial markets and operations expertise, with demonstrated success in data operations and management.
• Strong leadership abilities and behaviours including accountability, collaboration and partnership, strategic thinking, talent development, effective communication skills.
• At least 5 years of leadership experience with proven track record of attracting, developing and retaining talent.
• Experience with delivering transformational changes in a customer and product led setting.
• Ability to strategize the delivery and implementation of business cases.
• Ability to prioritize tasks in a high-pressure environment.
• Ability to effectively communicate and present to senior executives.
• Understanding of coding, generate code (Python, SQL), use of AI Agents.
• Expert user of MSFT products and LSEG products/tools.
• Excellent interpersonal and team skills.
• Outstanding presentation and communication (both written and verbal) skills.
• Ability to interact knowledgeably and confidently across all aspects of the business and stakeholders.
• Ability to challenge the status quo and offer solutions.
• Accomplished at working across borders in a culturally diverse organization.

Career Stage

Manager

Location

London Stock Exchange Group (LSEG)

Company Culture and Benefits

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Equal opportunities and diversity

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific.

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