Content Executive - size-group (Footpatrol)

JD Sports Fashion Plc; Luton; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading omni-channel retailer in the sports industry is seeking a digital content support role. The successful candidate will be responsible for optimizing the online customer journey by managing site content, reviewing metrics, and collaborating on marketing campaigns. JD Sports offers a dynamic work environment, emphasizing innovation and operational excellence.

Benefits

Staff discount on JD Group and other brands

Personal development opportunities

Qualifications

• Prior experience in an eCommerce environment preferred.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Review site metrics daily to understand and optimise performance.
• Manage day-to-day content updates across websites and apps.
• Ensure smooth customer journeys from marketing to purchase.

Skills

Attention to detail

Verbal communication

Written communication

Teamwork

Willingness to learn

Job description

JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Req #1976

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Role Overview:

The purpose of this role is to support the content manager and wider digital teams in maintaining and developing the customer journey across all digital channels whilst managing the day-to-day site and content updates. You will be working with trade, marketing, and development teams to execute campaigns, promotions and site optimisations from brief to delivery with a data first approach.

Responsibilities:

• Review site metrics daily to understand and optimise performance, making sure set clear and measurable actions to improve KPIs
• Perform regular site checks to ensure best possible customer journeys are in place as well as picking up and resolving any issues with the relevant teams.
• Day to day responsibility of updating and maintaining all content across the size? Group websites including apps, utilising various platforms and CMS tools.
• Work with trade and marketing teams on ensuring all relevant product is being promoted and showcased in the best way possible in line with trading plans.
• Briefing creative teams and managing the roll out of assets to suit all channels and territories.
• Working with the wider team to develop site improvements and drive innovation that increases onsite conversion, view product and add to cart across desktop and mobile.
• Ensure brand guidelines and creative consistency is executed across UK & EU territories and all responsible channels.
• Ensure that the customer journey is smooth and effective from all marketing touch points through to purchase.
• Continually monitor competitor activity and relevant creative sources for inspiration and share with the wider team.
• Manage campaigns and promotional activity to ensure timed content hits deadline
• Ensure relevant updates to landing pages/brand pages etc
• Daily site crawling to ensure everything is up to date

Skills and Experience:

• Prior experience working in an ecommerce environment preferred
• Strong attention to detail.
• Excellent verbal and written communication skills.
• The ability to work as part of a small team in a fast moving environment.
• A willingness to learn new skills.

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

• JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom