Content Designer - Segments & Propositions Platform (12-Month FTC/Secondment)

Lloyds Banking Group; Bristol; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading financial services company is looking for a Content Designer to enhance digital experiences through engaging and accessible content. This role involves collaboration within a design squad and requires experience in complex environments. Strong writing skills in multiple tones and familiarity with design platforms like Figma are essential. The position offers hybrid work with significant benefits, aimed at fostering an inclusive workplace.

Benefits

Up to 15% pension contribution

Annual performance bonus

Share schemes and discounts

Generous holiday allowance

Wellbeing and parental leave policies

Qualifications

• Experience working in financial services is ideal.
• Must collaborate effectively within a multidisciplinary team.
• Confidence in crafting concise and clear copy is required.

Responsibilities

• Create engaging and accessible content.
• Develop empathy for customer needs and challenges.
• Own content development as a subject matter expert.

Skills

Experience in complex environments

Collaborative mindset

Flexibility to write in multiple tones

Ability to influence teams

Experience with design platforms (Figma)

Job description

Job Title: Content Designer (12-Month FTC/Secondment)

Location: Bristol or Leeds

Grade: E

Hours: Full-Time

Duration: 12 months

Work Pattern: Hybrid, with at least two days per week in the office

About this opportunity

We are seeking a Content Designer to enhance our digital experiences. You will be responsible for the copy, tone, and personality of our apps and websites, ensuring they are engaging, accessible, and customer-focused. Working within a new design squad, you will combine research insights with clear, people-centered language to improve customer interactions.

You will collaborate closely with product teams, provide and receive feedback, and develop success metrics. Your role includes:

• Creating engaging, readable, and accessible content
• Developing empathy for customer needs and challenges
• Owning content as the subject matter expert in an agile environment
• Strategically evolving conversational content and linking experiences
• Sharing expertise to influence overall design approaches
• Ensuring consistency across topics and touchpoints
• Demonstrating how effective writing benefits customers

What you'll need

• Experience working in complex environments, ideally financial services
• Collaborative mindset and ability to work in a multidisciplinary team
• Flexibility to write in multiple tones of voice on-brand
• Confidence in crafting concise, clear, and consistent copy across channels
• Ability to influence and coordinate with product, risk, legal, and branding teams
• Experience with design platforms such as Figma

About working for us

We value diversity and inclusion, aiming to reflect modern society. We are committed to creating a workplace where everyone feels they belong. We have initiatives supporting diversity, such as setting goals for senior roles and health and wellbeing programs.

Our benefits include:

• Up to 15% pension contribution
• Annual performance bonus
• Share schemes and discounts
• Generous holiday allowance
• Wellbeing and parental leave policies

If you're excited to join us, we’d love to hear from you!

At Lloyds Banking Group, our purpose is to help Britain prosper. We offer opportunities to learn, grow, and make a difference in financial services.

We prioritize data safety and confidentiality, conducting background checks only after an offer is accepted. We are committed to an inclusive culture where all colleagues can thrive.