Content Designer

Government Recruitment Service; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A public service organization in the United Kingdom is seeking a talented content designer. You will create and evaluate user-centred content across various platforms, ensuring clarity and accessibility for users. Collaboration with multidisciplinary teams and adherence to best practices is essential. This role plays a vital part in making interactions with government services easier for the public.

Qualifications

• Strong understanding of user-centred design principles.
• Experience in creating and evaluating digital content.
• Ability to work collaboratively with multidisciplinary teams.

Responsibilities

• Create content that aligns with GOV.UK and DWP style guides.
• Use analytics to inform content design decisions.
• Collaborate with stakeholders to ensure accuracy and effectiveness.

Skills

User-centred design

Content creation

Collaboration

Analytical skills

Job description

Are you passionate about designing the high-quality content that people need?

We’re looking for enthusiastic and talented content designers to work on services that make a difference to people’s lives.

A content designer is a user-centred designer who specialises in content, usually words. They make things easy for people to understand and use by designing how information is structured. They use evidence to design the content users need at every point in their journey - for example a GOV.UK page, a digital application form, navigation elements, button text, error messages, emails and letters.

Putting users' needs at the heart of their work, a content designer makes people's interactions with government as simple as possible.

A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey. At this role level, you will:

• Create content that's consistent with best practice, including the GOV.UK and DWP style guides and design systems.
• Use analytics and user research findings to design, iterate and explain your content.
• Collaborate with colleagues in other disciplines.
• Work with stakeholders outside your team - this might include fact-checking, pair-writing and explaining your designs using evidence.
• Take part in your local and DWP content design and user-centred design communities, including getting your work reviewed by other content designers and reviewing their work.
• Take a proactive approach to your own growth and learning.