Content & Customer Marketing Executive

Morgan Hunt; Stirling; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

4 days in the office

1 day work from home

40 hours per week

Fridays half-day

Job summary

Emblation, an award-winning medical technology company, is seeking a Content & Customer Marketing Executive in Stirling (office-based with UK travel). The role focuses on storytelling, social media, and marketing campaigns that connect with patients and clinics.

You will collaborate with Clinical Practice and commercial teams to turn customer success, training, and events into engaging digital content, including social, email, and clinic materials.

Qualifications

• 3-5 years' experience in content, social media, or marketing roles.
• Strong social media and content creation skills.
• Experience creating and editing short-form video content.
• Confidence communicating with customers and capturing content in real environments.
• A strong understanding of social trends and digital storytelling.
• Experience using Canva, CapCut, Adobe Creative Suite, or similar tools.
• The ability to manage multiple projects independently and proactively.
• Experience within healthcare, aesthetics, wellness, or medical devices.
• Photography and video editing experience.
• Experience using HubSpot or email marketing platforms.

Responsibilities

• Content Creation & Social Media: Create engaging content across platforms and develop short-form videos.
• Customer Marketing & Clinic Support: Gather patient-focused content and create materials for clinics.
• Emblation Brand & Education Storytelling: Promote company content, events, and education initiatives.
• Capture content during clinics/events and brief marketing teams for wider reach.

Skills

Social media

Content creation

Video content

Canva

CapCut

Adobe Creative Suite

HubSpot

Email marketing

Tools

HubSpot

Canva

CapCut

Adobe Creative Suite

Job description

Location: Stirling (Office-Based with UK Travel)

Experience: 3-5 Years

Salary: £30,000-£40,000 DOE

Your new company

Emblation, an award-winning medical technology company focused on improving patient care through innovative microwave technology.

Their mission is to help healthcare professionals deliver better treatment experiences and outcomes for patients, while supporting clinics to grow through education, innovation, and modern patient engagement.

Emblation are looking for a Content & Customer Marketing Executive to help tell these stories in a meaningful and engaging way.

This is a content-led role for someone who is passionate about storytelling, social media, and creating marketing that genuinely connects with people. You will play a key role in showcasing the work their customers do every day, helping clinics promote their treatments to patients through engaging digital content, educational materials, and marketing campaigns.

Alongside customer marketing, you will also support the promotion of Emblation as a company - helping to share their culture, innovation, events, product development, education initiatives, and the people behind the brand.

At the heart of this role is the opportunity to make a real impact - helping patients become more aware of treatment options, supporting clinics to grow, and bringing to life the innovation and people driving healthcare forward behind the scenes.

Your New Role

This is a content-led marketing role focused on helping clinics grow through patient-facing marketing, customer storytelling, and digital engagement.

You will work closely with customers, the Clinical Practice team, and the wider commercial team to create engaging content that promotes treatments to patients, showcases real clinical outcomes, and highlights the education and support provided by Emblation.

The role combines content creation, customer engagement, and brand storytelling, with a strong focus on turning customer success, training activity, events, and company initiatives into engaging marketing content across social media, email campaigns, and clinic marketing materials.

Key Responsibilities

Content Creation & Social Media

• Create engaging social media content across Instagram, Facebook, LinkedIn, TikTok, and YouTube
• Develop short-form video content including reels, educational clips, customer interviews, and treatment-focused content
• Repurpose webinars, training sessions, events, and expert content into multiple digital formats
• Support email marketing campaigns and customer communications
• Maintain content calendars and support consistent brand presence across channels

Customer Marketing & Clinic Support

• Coordinate and gather patient-focused marketing content from clinics including videos, imagery, testimonials, and treatment stories
• Create marketing materials and social media resources clinics can use to promote treatments to patients
• Develop best practice educational content to help customers improve and utilise their own social media channels effectively
• Support customers with ideas, templates, and content approaches that help increase patient engagement and awareness
• Identify opportunities to spotlight customer success stories, clinical outcomes, and clinic growth stories

Emblation Brand & Education Storytelling

• Support the promotion of Emblation through company-focused content including innovation, education initiatives, events, culture, and behind-the-scenes activity
• Showcase the work our Clinical Practice team do to support, train, and educate customers
• Capture and repurpose content from training sessions, events, workshops, and company activities
• Help strengthen brand awareness and company visibility through engaging digital content
• Work closely with the marketing team, commercial team, and external agencies to support wider marketing initiatives
• Attend planned clinic visits, events, and training sessions across the UK to capture photography, video, interviews, and treatment footage
• Organise and coordinate content capture days to maximise marketing output from customer visits and events

About you

• 3-5 years' experience in content, social media, or marketing roles
• Strong social media and content creation skills
• Experience creating and editing short-form video content
• Confidence communicating with customers and capturing content in real environments
• A strong understanding of social trends and digital storytelling
• Experience using Canva, CapCut, Adobe Creative Suite, or similar tools
• The ability to manage multiple projects independently and proactively
• Experience within healthcare, aesthetics, wellness, or medical devices
• Photography and video editing experience
• Experience using HubSpot or email marketing platforms

What you'll get in return

• Salary of £30-£40k depending on experience
• 4 days in the office and 1 day working from home
• 40 hours per week (core hours 10-4)
• Half days on Fridays

Morgan Hunt is an equal opportunities employer.

Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.