Content Creator

Heathrow; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join Heathrow as a Content Creator to engage with dynamic content across various digital channels. The role involves producing videos, infographics, and copy while ensuring alignment with internal communication strategies. If you're a creative multi-channel communicator with crisis management skills and a passion for sustainability, this is your opportunity to thrive in an iconic setting.

Benefits

Performance-based annual bonuses

Generous annual leave allowances

Market-leading pensions

Private health insurance

Learning and development opportunities

Qualifications

• Solid understanding of digital content design.
• Experience with key stakeholders in fast-paced environments.
• Confident multi-channel communicator.

Responsibilities

• Producing content including videos, infographics, and blog copy.
• Executing Internal Communications strategy.
• Advising on communications best practices.

Skills

Digital content design

Crisis communication

Multi-channel communication

Stakeholder management

Job description

Join to apply for the Content Creator role at Heathrow

Join to apply for the Content Creator role at Heathrow

Introduction

There’s no place like Heathrow when it comes to the scale of our ambitions. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Our Communications, Communities and Carbon function brings together engagement, communications and sustainability leadership. This is about more than protecting and enhancing our reputation. Focusing on the experiences of our passengers, colleagues and partners, we ensure that as Heathrow thrives, so too will our people, our communities, our country and our world.

Introduction

There’s no place like Heathrow when it comes to the scale of our ambitions. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Our Communications, Communities and Carbon function brings together engagement, communications and sustainability leadership. This is about more than protecting and enhancing our reputation. Focusing on the experiences of our passengers, colleagues and partners, we ensure that as Heathrow thrives, so too will our people, our communities, our country and our world.

Our sustainability strategy, Heathrow 2.0, is central to everything we do. We are committed to sustainable aviation, as Heathrow works to deliver net zero and build a better place to live and work. We work with industry leading experts to deliver on our ambitions, meeting the growing international demand for flight in a way that creates a positive impact far beyond our airport.

Job Description

This Content Creator role involves creating engaging content through writing and visual storytelling. The copywriter will collaborate with various teams to produce interviews, videos, photos, and designs for digital channels. They must audit content for relevance and factual accuracy, analyse performance, and stay informed about airport activities. Awareness of current affairs, politics, and sustainability is essential to identify key moments in the news cycle for timely content. Crisis communication skills are also required.

The role-holder may be trained to take part in the crisis communications roster as part of the internal communications team roster outside of normal office hours, answering colleague questions on any incidents occurring at the airport.

Your role will involve

• Producing content including videos, infographics, photography, and blog copy for use across Heathrow’s communications channels.
• Helping to execute the Internal Communications strategy across Heathrow.
• Copywriting for channels, including quotes and statements written on behalf of senior members of the business.
• Working closely with the specific teams in your remit, taking clear ownership for and ensuring consistent delivery of the corporate narrative and business priorities through your content creation.
• Being flexible with working patterns where needed- Required to be part of the IRT (Incident Response Teams – crisis communications) and Comms Cuts roster
  
  
  

These Skills Are Essential

• Solid understanding of digital content design, including technical experience in filming and editing video and static imagery.
• Experience of working with key stakeholders and gaining their trust through advising and influencing on comms best practice and solutions in a fast-paced change environment.
• Confident and creative multi-channel communicator who likes embracing change and spotting creative angles and improvements and helping others to do so.
• Understanding and experience of creating comms and engagement metrics to ensure success of the plan and ability to drive change when these might not be working.
• Confident managing upwards and working with more senior stakeholders.
  
  
  

About Us

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Airlines and Aviation

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