Content & Community Lead — Speaking Practice Guidance

AceSpeak; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

AceSpeak in the United Kingdom is seeking a Content & Community Lead to build product help, guidance and community support. You will write practical content and manage feedback channels to help users practise speaking with confidence.

Responsibilities include writing and editing help content for interviews and speaking practice; creating in‑app guidance and onboarding content; managing user feedback and community touchpoints; aligning messaging across product, marketing and support; and

Qualifications

• 5+ years in content, community or editorial roles, ideally with apps or education products.
• Strong written English and the ability to explain product features clearly.
• Experience with help content, email copy or user guidance.
• Collaborative and organised, with a user-first mindset.

Responsibilities

• Write and edit help content for interviews, presentations and speaking practice
• Create in-app guidance and onboarding content
• Manage user feedback and community touchpoints
• Align messaging across product, marketing and support
• Monitor sentiment and turn feedback into improvements

Skills

Content writing

Community management

Editing

Clear communication

Job description

AceSpeak is looking for a Content & Community Lead to build product help, guidance and community support. You will write practical content and manage feedback channels to help users practise speaking with confidence.

Responsibilities

• Write and edit help content for interviews, presentations and speaking practice
• Create in-app guidance and onboarding content
• Manage user feedback and community touchpoints
• Align messaging across product, marketing and support
• Monitor sentiment and turn feedback into improvements

What we're looking for

• 5+ years in content, community or editorial roles, ideally with apps or education products
• Strong written English and the ability to explain product features clearly
• Experience with help content, email copy or user guidance
• Collaborative and organised, with a user-first mindset

Nice to have

• Public speaking, interview prep, or learning/edtech content experience
• Mobile app support or community-building experience

Employment: Full time. Location: Remote / hybrid within the UK; London preferred. Salary: £40,000-£55,000 / year.