Content & Communications Manager

Got The T-Shirt; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A creative agency is seeking a Content & Communications Manager to develop messaging frameworks and write compelling copy. The ideal candidate should have strong writing skills and a strategic mindset, comfortable working in a hybrid environment. This role offers creative freedom and the chance to shape brand stories across various sectors, including healthcare and fintech.

Benefits

Creative freedom

Flexible working

Friendly, collaborative team

Qualifications

• Journalism, content strategy, brand comms or copywriting background.
• Experience in healthcare, fintech or property is a bonus.

Responsibilities

• Develop messaging frameworks and content strategies for clients.
• Write and edit copy across web, social, email, and campaigns.
• Lead discovery sessions with clients to understand their needs.

Skills

Strong writing and editorial skills

Strategic mindset

Confidence in running workshops

Versatility in content creation

Tools

Notion

Google Docs

Figma

Job description

Content & Communications Manager

Job Level: Midweight

Reports To: Head of Comms

Location option 1: York, outskirts (Hybrid – 3 days a week in the office)

Location option 2: Manchester area / hybrid (1 day a week in the York office)

Salary: Circa £30–£40k DOE

Employment Type: Full-time, Permanent

About The Agency

Our client is a fast-growing creative agency working across healthcare, fintech, property and beyond – helping brands find their voice, sharpen their message, and connect with their audience. They're known for smart strategy, bold ideas, and a genuine, ego-free team vibe with a great culture.

Now, we're looking for a content and communications thinker – someone who's equal parts storyteller, strategist, and sharp copywriter – to help our clients speak with clarity and confidence. A real journalistic instinct for story finding and great copy.

NOTE: The York agency location is quite remote with no public transport so your own transport is likely required.

Why This Role?

This is a brilliant opportunity for someone who can go from shaping brand messaging and comms frameworks to writing punchy web copy, social posts or thought leadership pieces – all in a day's work. You'll help uncover what makes a brand tick, find the story that matters, and bring it to life across channels.

If you've got journalism instincts, marketing know-how and the creative spark to turn business objectives into compelling content – we want to meet you.

Key Responsibilities

• Develop messaging frameworks, content strategies, and campaign narratives for clients across sectors
• Write and edit copy across web, social, email, campaign and brand assets
• Lead discovery sessions to understand clients' goals, tone of voice, and audience needs
• Create editorial calendars and high-level comms plans that align with marketing strategy
• Craft thought leadership and long-form content that drives brand authority
• Collaborate closely with designers, creatives, strategists and clients
• Apply SEO principles and content performance thinking where needed
• Use AI tools thoughtfully to speed up research, improve tone, or test variations (but never replace human insight!)

What You Bring

• Strong writing and editorial skills – with a sharp eye for voice, structure and tone
• Versatility – from punchy microcopy to big-picture brand messaging
• Strategic mindset – you see the bigger picture behind every brief
• Confidence in running workshops or interviews with clients, subject experts and stakeholders
• Journalism, content strategy, brand comms or copywriting background
• Comfortable using tools like Notion, Google Docs, Figma (or keen to learn!)
• Bonus: Experience in healthcare, fintech or property – or the curiosity to dive into new sectors

Why You'll Love It Here

• Creative freedom and trust to shape work that makes a difference
• Hybrid, flexible working – with 1 to 3 days in a welcoming, collaborative studio, or communal, hybrid working in the Manchester area.
• Friendly, ego-free team that values both people and performance
• Benefits package in progress – your voice will help shape it
• A genuine chance to shape the agency's content offering as we grow

Ready to bring brand stories to life in a role where strategy meets storytelling?

We'd love to hear from you.