Content & Communication Marketing Manager

Ricoh; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join Ricoh as a Content & Communication Marketing Manager, where you'll lead strategic marketing initiatives, effectively coordinating with teams to elevate brand awareness and client engagement. This hybrid role offers flexible working between London and Northampton, a competitive salary, and opportunities for career development within a diverse and inclusive workplace.

Benefits

Flexible and hybrid working

Competitive holiday entitlement

Special leave for volunteering

Wellbeing schemes

Career development opportunities

Qualifications

• Significant experience in marketing communications and branding.
• Ability to lead, develop and motivate a team.
• Knowledge of business-to-business marketing preferred in IT or consultancy.

Responsibilities

• Own and drive external marketing activities for digital services.
• Collaborate with stakeholders to enhance client engagement and sales.
• Manage content and delivery of comprehensive marketing campaigns.

Skills

Leadership

Creative

Communication

Project Management

Education

Marketing degree or marketing related qualification

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are actively building diverse teams and welcome applications from everyone

Role: Content & Communication Marketing Manager
Located: London or Northampton (Hybrid)
Package: Competitive salary, bonus and additional benefits

(Ricoh operate a vibrant working policy giving you flexible hybrid working options)

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today

To translate Ricoh's brand vision into impactful campaigns by leading and coordinating the effective strategic and operational delivery of always on integrated marketing communications and a full-funnel campaign programme. Collaborating with the marketing team, wider stakeholders and sales/service teams to identify business opportunities, attract new organisations, retain customers and engage existing clients.

Ultimately driving internal and external customer engagement and advocacy to truly inspire clients and empower sales teams to generate sales revenue and growth.

• To own and drive the strategy, planning and delivery of external marketing activities for the Digital Services portfolio (Workplace Experience, Process Automation, Cloud & Cyber, Print & Specialty Print) in line with Ricoh Europe to generate awareness and nurture prospects and customers through consideration to purchase and retention

• To collaborate with Ricoh Europe as part of the EMEA co-creation team to share local OpCo expertise and guide central marketing strategy for campaign and content delivery

• To own and drive the strategy, planning and delivery of sales enablement education and tools to help raise awareness, generate sales opportunities, specifically collaborating with the new business generation team to ensure lead conversions

• To manage the content and development of ToFu, BoFu and MoFu campaigns that support the wider brand vision and objectives, customer nurture / demand generation strategy (in collaboration with wider Marketing Stakeholders)

• To manage the creation and delivery of client led service marketing activities to help raise awareness of Ricoh's value propositions and achieve new business generation (in supporting the Product & Services team)

• To manage the strategic activation of the Ricoh brand with the Digital Designer to ensure branding is controlled, consistent, and relevant in order to achieve a greater level of brand awareness with target audiences. Working to build strong relationships with stakeholders, the wider marketing team and external support agencies in order to deliver an exceptional marketing service to the business across channels such as PR, Social Media, Digital - Web/Email and Paid Search.

• To ensure timely forecasts of required resources are managed to ensure the team meet the demand, budget and delivery of agreed deadlines. Collect, analyse and highlight key data/insights/issues on marketing communications activities regularly and effectively, making regular recommendations for improvements and optimisation.

• Marketing degree or marketing related qualification and relevant business related experience
• Knowledge of business to business marketing (preferably in the IT and professional services / consultancy sectors)
• Significant experience in marketing communications, branding, internal communications and content development and the creative process
• Ability to lead, develop and motivate a team
• Creative individual with experience of developing strategic messaging, coupled with provable copywriting and proofreading skills
• Highly organised with strong administration and process / project management skills
• Strong communication and relationship building skills
• Strong presentation skills
• Experience/familiarity with Ricoh products / services / thought leadership is desirable

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future.

In return for your commitment, we can offer you:

• Flexible and hybrid working in line with role requirements
• An inclusive workplace
• Excellent package with solid basic, strong bonus and company benefits including:
  • A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
  • Flexible retirement plan
  • Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
  • Company car / car allowance (role-specific), cycle to work scheme
• Career development and life-long learning opportunities
• Opportunity to join a global company

Life at Ricoh:

Ricoh's Core Values

Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.

For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.

Be part of something bigger

Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.

By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations . You can read more about our work toward the UN's 17 Sustainable Development Goals here .

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.