Content and Social Media Coordinator

Maybourne; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Maybourne is seeking a talented Content and Social Media Coordinator to enhance our iconic properties' digital presence in a dynamic team. This role involves administrative support and creative execution across various social media platforms for our luxury hotels. Candidates should showcase exceptional organisational and communicative abilities, thriving in a high-performing environment. Join us in crafting compelling narratives that highlight our legacy and vision for luxury.

Benefits

Excellent salary package.

Enhanced maternity and paternity pay.

Holiday allowance increase after 3 and 5 years.

Travel Season Ticket Loans.

Subsidised wellness treatments.

Complimentary dining staff restaurant.

Preferential room rates across Maybourne.

Internal training and promotion opportunities.

Recognition programs and awards.

Qualifications

• Experience in managing social media platforms.
• Strong organisational skills for coordinating shoots and events.
• Ability to craft engaging content and reports.

Responsibilities

• Assist with administrative tasks for social media strategy.
• Manage social media calendars and workflow documents.
• Support influencer collaborations and community management.

Skills

Creativity

Communication

Social Media Management

Education

Bachelor's degree in Marketing, Communications, or related field

Job description

Content and Social Media Coordinator

Maybourne

We are seeking an exceptional Content and Social Media Coordinator to join the Communications team at our Corporate Office in Knightsbridge.

At Maybourne it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.

We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world.

The Content and Social Media Coordinator is an exciting role that supports the dynamic and fast paced Digital and Communications teams. This role is a unique opportunity for an energetic, creative individual to work for Maybourne and therefore across some of the world’s most iconic and beloved London hotels – Claridge’s, the Connaught, The Berkeley and The Emory. The role will also include working across two international properties – the Maybourne Beverly Hills and The Maybourne Riviera. The purpose of the role is to assist with the admin and organization involved in the day to day running of the social media team as it supports, including launches spanning food and drink, restaurants, hospitality, fashion and luxury lifestyle areas. The Content & Social Media Coordinator will manage tasks including organising shoots across the hotels, reporting on social media coverage and managing influencer visits, whilst gaining the essential experience required to work in the nonstop communications industry.

Your responsibilities will include but will not be limited to:

• Assist with various administrative tasks – these are instrumental in the development and execution of social plans and strategies.
• Lead on managing and updating the social media calendar and workflow documents.
• Lead on reactive responses and declines to incoming requests – influencer collaboration proposals.
• Assist in booking VIP’s into each hotel and providing thorough briefs to the in-house teams ahead of these important stays.
• Assist team leaders in the day to day running of our communities on Instagram, Facebook, Tik Tok, LinkedIn with the emphasis on Instagram.
• Assist in the organisation and execution of major content & social media shoots & campaigns.
• Assist in putting together summary presentations and reports and attend quarterly meetings where these documents will be presented, whilst hearing key updates from the other departments.
• Take part in brainstorming and planning sessions, learning how the social media team crafts strategies and annual calendars.
• Help report on follower growth or engagement across all channels.
• See and learn the ‘always on’ process of community management.
• Lead on key dates calendar, identifying seasonal events or relevant national days and highlighting to the rest of the team where there may be opportunities for topical Instagram content.
• Support during key events in the Communications team’s calendar.
• Keep up to date with the world of influencers by recognising those who are relevant and those who aren’t.
• We will guide you through the creation of an influencer event - for example the launch of a new seasonal cocktail menu – so that you have the confidence to attend and host such an event.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled campaigns and projects.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.