Container Control Operative

Uniserve; Felixstowe; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Private health care

Free on-site parking

Annual salary review

Discretionary bonus

Employee referral bonus

Job summary

Uniserve, the UK's largest privately-owned international freight and logistics company, is seeking a reliable Container Control Operative for our Felixstowe depot. You will manage container movements, record data, and communicate with drivers and customers to ensure smooth operations.

Reporting to the Transport & Container Control Manager, you will handle container administration, stock control, gate transactions and daily depot tasks in a fast-paced environment while maintaining high standards

Qualifications

• Strong administrative and data entry abilities with attention to detail.
• Proficient IT skills including Microsoft Office.
• Ability to work accurately in a fast-paced operational environment.
• Excellent communication and organisational skills.
• Able to prioritise workload and work independently or in a team.

Responsibilities

• Monitor and control container movements within the depot management system.
• Record container arrivals, departures, inspections and storage locations accurately.
• Liaise with drivers, shipping lines, transport companies, customers and depot personnel.
• Process gate transactions and relevant documentation.
• Maintain inventory records and investigate discrepancies.
• Ensure data is entered accurately within required timescales.
• Support container release and collection processes.
• Produce operational reports as required.
• Respond to customer enquiries in a timely, professional manner.
• Assist with planning and coordinating container movements to maximise yard efficiency.
• Comply with health, safety, environmental and security procedures.
• Work with depot, transport and operations teams to meet service levels.

Skills

Administrative skills

Data entry

IT skills

Communication

Organisational skills

Teamwork

Detail oriented

Customer focused

Tools

Microsoft Office

Job description

Skills & Experience

Uniserve is the UK's largest privately-owned international freight and logistics company. Operating through a global network of professional partners, we provide innovative supply chain solutions across all major trade markets, with specialist expertise in Europe, China, South East Asia, and the Indian Subcontinent.

We are seeking a reliable and organised Container Control Operative to join our busy container depot operation in Felixstowe. The successful candidate will play a key role in ensuring the accurate control, tracking and processing of containers moving through the depot while maintaining excellent communication with customers, drivers and operational teams.

Reporting to the Transport & Container Control Manager. Working within a fast-paced logistics environment, you will be responsible for container administration, stock control, gate transactions, and supporting the smooth day-to-day operation of the depot.

Working Hours

Monday to Friday:

• Shift 1: 06:00 - 15:00
• Shift 2: 10:00 - 19:00

Flexibility To Cover Operational Requirements May Occasionally Be Required.

Key Responsibilities

• Monitor and control container movements within the depot management system.
• Accurately record container arrivals, departures, inspections, and storage locations.
• Liaise with drivers, shipping lines, transport companies, customers, and depot personnel.
• Process gate transactions and relevant documentation.
• Maintain accurate inventory records and investigate any discrepancies.
• Ensure all data is entered accurately and within required timescales.
• Support container release and collection processes.
• Produce operational reports as required.
• Respond to customer enquiries in a professional and timely manner.
• Assist with planning and coordinating container movements to maximise yard efficiency.
• Comply with company health, safety, environmental and security procedures.
• Work closely with depot, transport and operations teams to ensure service levels are achieved.

Skills & Experience

Essential

• Strong administrative and data entry skills with excellent attention to detail.
• Good IT skills, including Microsoft Office applications.
• Ability to work accurately in a fast-paced operational environment.
• Strong communication and organisational skills.
• Ability to prioritise workload and work effectively both independently and as part of a team.
• Positive, proactive and customer-focused approach.

Desirable

• Minimum 1 year of experience in a shipping, container, transport, freight forwarding, haulage or logistics-related role.
• Previous experience working within a container depot, port, shipping line, or logistics operation.
• Knowledge of container control systems and depot management software.
• Understanding of container terminology and shipping documentation.

Personal Attributes

• Reliable and dependable.
• Strong problem-solving abilities.
• Excellent attention to detail.
• Flexible approach to changing operational demands.
• Professional attitude and strong work ethic.
• Ability to remain calm under pressure.

Benefits

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us.
• Group Life Policy: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport
• Flexible Career Pathway: Grow with us!
• Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
• Enhanced Holiday Scheme: we believe loyalty should be rewarded.
• Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
• Private Health Care: We are committed to your wellbeing.