Contact Lens Optician

Boots UK; Thurrock; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Job summary

Boots UK in Thurrock is looking for a qualified Contact Lens Optician to provide exceptional customer care and expert advice. In this role, you will support store operations and work closely with colleagues to enhance the customer journey.

Your key responsibilities include delivering patient care, validating prescriptions, and training the optical team. Full GOC registration is required. The position offers several employee benefits including retirement plans and generous discounts.

Qualifications

• Full GOC registration is essential.
• Qualified Contact Lens Optician required.
• Passion for delivering patient care.

Responsibilities

• Deliver a positive customer journey with a focus on patient care.
• Build relationships with customers and healthcare professionals.
• Train and develop the optical team using up-to-date knowledge.

Skills

Patient care

Contact Lens technology knowledge

Supervisory skills

Education

Full GOC registration

Qualified Contact Lens Optician

Job description

What You’ll Be Doing

As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day‑to‑day operations, reporting to the Store Manager/Hub Manager.

Key Responsibilities

• Using your passion for delivering patient care you’ll work with colleagues to deliver a positive customer journey.
• Building longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community and exploring the opportunities for delivering enhanced services.
• Using your up‑to‑date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.
• Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.
• Opportunity to supervise a Student Contact Lens Optician/Student Dispensing Optician.

What You’ll Need To Have (our Must‑haves)

• Full GOC registration
• Qualified Contact Lens Optician
• Passion for patient care

It would be great if you also have

Ability to embrace new technologies.

Where your brilliance can take you

At Boots Opticians, your clinical career can go in many directions – from clinician and non‑clinical leadership roles to even owning your own Boots Opticians store through our Franchise Academy. Whatever path you choose, we’ll help you get there.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
• Flexible benefits scheme including the option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

A Bit About Us

At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal‑opportunity employer, and the diversity of our colleagues is so important to us. We create a positive and inclusive workplace for everyone who steps through the door. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.