Contact Centre Sales Advisor

Michael Page; York; Hybrid; GBP 26,000; Full time

Job summary

A respected non-profit organization is seeking a dynamic Contact Centre Sales Advisor in York. This permanent role offers full training and excellent progression opportunities for both newcomers and experienced professionals. You will handle incoming calls, engage with customers, and promote services while working in a fast-paced environment. With a competitive salary and potential bonuses, this position also includes benefits like a free onsite gym and hybrid working options. Join a team dedicated to making a difference and enjoy immediate interview availability!

Benefits

Free onsite gym

Retail discounts

Hybrid working

Health activities

Incentives

Social events

Qualifications

• Experience in customer service or sales is preferred.
• Excellent communication and telephone skills are essential.

Responsibilities

• Handle incoming calls and provide information about services.
• Engage in consultative conversations to ensure excellent client experience.

Skills

Customer Service Experience

Sales Skills

Excellent Communication

Problem Solving

Persuasion Skills

Listening Abilities

Ability to Work Under Pressure

Job description

New Permanent Contact Centre Sales Advisor Position in York

Michael Page has partnered with a reputable non-profit organization in York, seeking a Contact Centre Sales Advisor for a permanent role. This is an excellent opportunity for those starting their career with full training or experienced professionals seeking growth.

About Our Client

Join a respected non-profit organization committed to making a difference. Immediate interviews are being scheduled; apply now!

Job Description

1. Handle incoming calls from new customers seeking information about services.
2. Engage in consultative conversations, build relationships, and tailor packages to ensure excellent client experience.
3. Promote services, handle queries, and work towards KPIs.
4. Manage calls from existing customers, resolve issues, and aim to retain their business.
5. Operate in a fast-paced contact centre environment, ensuring high client care standards.

The Successful Applicant

• Experience in customer service, sales, or contact centres preferred.
• Ability to work in a busy environment and meet targets.
• Excellent communication and telephone skills.
• Resilient problem solver with good persuasion skills.
• Strong listening and questioning abilities.

What's on Offer

• Salary of £26,000 plus potential bonuses of £4,000 annually.
• Reputable non-profit organization.
• Full training and excellent progression opportunities.
• Monday to Friday, 9am-5pm.
• Benefits include free onsite gym, retail discounts, hybrid working, health activities, incentives, and social events.
• Opportunity to participate in charity and community initiatives.
• Modern offices and onsite facilities.
• Immediate interview availability.