Contact Centre Reporting Manager

Utilita; Eastleigh; On-site; GBP 40,175 - 49,102; Full time

Job summary

Utilita is seeking a Contact Centre Reporting Manager in Chandlers Ford. A data-driven leader who transforms information into insight will drive reporting solutions and continuous improvement, helping stakeholders make smarter decisions through data.

This role focuses on leading reporting teams and delivering high-quality reporting across the contact centre, enabling smarter, data-driven decisions.

Qualifications

• Experience leading reporting teams.
• Data-driven with ability to transform information into insight.

Responsibilities

• Lead and develop the Contact Centre reporting function.
• Deliver reporting solutions and dashboards for stakeholders.
• Drive continuous improvement and data-driven decision making.

Job description

Role: Contact Centre Reporting Manager
Location: Chandlers Ford

Salary: £44,639

Are you a data-driven leader with a passion for transforming information into insight?

Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data?

If you have experience leading reporting teams, leveraging tool