Consumption Reporting Manager

Anglian Water Services; Huntingdon; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading water company is seeking a Customer Demand & Consumption Reporting Manager to guide a skilled team in analyzing and reporting customer water usage trends. This permanent role involves strategic oversight of regulatory commitments and data management, requiring strong leadership and technical expertise. With values centered around care for people and the environment, Anglian Water offers a collaborative and innovative workplace with numerous benefits.

Benefits

Full private healthcare with no excess

Flexible working culture

Competitive pension scheme

Life Assurance at eight times your salary

Flexible benefits to support wellbeing

Qualifications

• Proven experience in data analysis, modelling, and reporting.
• Strong people management and leadership capabilities.
• Advanced skills in data presentation tools like Power BI.

Responsibilities

• Lead a team responsible for reporting water consumption across customer types.
• Ensure accurate reporting of night-time water use for leakage calculations.
• Collaborate with teams to assess smart meter impacts on demand.

Skills

Data analysis

People management

Data presentation

Communication

Tools

Power BI

SAP

Data lakes

Telemetry/logging platforms

Job description

Salary Dependent on Skills & Experience Permanent Full time, 37 hours per week Lancaster House, Huntingdon A Cascade of Opportunities!

Anglian Water plays a crucial role in delivering safe, clean water to millions of customers – and understanding how that water is used is fundamental to our service and our responsibilities to regulators.

We’re looking for a Customer Demand & Consumption Reporting Manager to lead a highly skilled team of analysts, providing insight and intelligence into customer water usage and consumption trends.

This is a high-impact role, influencing how we meet key regulatory performance commitments for Leakage, Per Capita Consumption (PCC) and Non-Household Demand, while helping us transition to the smart meter future.

Key responsibilities:

• Customer Consumption Reporting - You’ll lead a team of analysts responsible for reporting water consumption across all customer types—measured and unmeasured domestic, as well as non-household commercial and industrial. This includes overseeing data extraction from systems like SAP, our corporate datalake , logger platforms, ILPM, OT, and CMOS. You’ll ensure models stay current with changing data and regulatory needs, work with consultants on meter performance assessments, and deliver insights via tools like Power BI to support reporting on PCC and NHH demand.

• Customer Night Use Analysis - You’ll ensure accurate reporting of night-time water use, a key part of leakage calculations. This includes monitoring equipment and data quality across 200 domestic DMAs and 2,000 logged NHH properties. You’ll maintain robust modelling outputs and infrastructure records, and represent Anglian Water in industry discussions as night use methodologies evolve with smart meter adoption.

• Smart Meter Demand Impact - You’ll lead the development of tools to assess how smart meters influence customer demand. Working with internal teams and industry partners, you’ll establish methods to measure plumbing losses and supply pipe leakage, and report savings per property, distinguishing smart meter impacts from other demand reduction efforts.

• Demand Management Effectiveness - You’ll collaborate with Brand & Comms and Wholesale teams to measure the impact of water-saving campaigns. Using Power BI or spreadsheets, you’ll deliver clear reports showing how these initiatives support our PCC and NHH reduction targets.

What does it take to be a Consumption Reporting Manager ?

We’re looking for someone who combines technical data expertise with team leadership and a collaborative mindset. You’ll need to be comfortable working across complex datasets and multiple platforms while maintaining a focus on strategic outcomes and regulatory priorities.

Essential Skills & Experience:

• Proven experience in data analysis, modelling, and reporting

• Strong people management and leadership capabilities

• Familiarity with large data systems (e.g. SAP, data lakes , telemetry/logging platforms)

• Experience in utility regulation or performance reporting (preferred)

• Advanced skills in data presentation tools like Power BI

• Ability to communicate technical insights to non-technical audiences

As a valued employee, you’ll be entitled to:

• Full private healthcare with no excess

• 2 6 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

• A flexible working culture

• Competitive pension scheme – we double-match your contributions up to 6%

• Life Assurance at eight times your salary

• Personal Accident cover – up to 5x your salary

• Bonus Scheme

• Lots of great discounts

• Flexible benefits to support your wellbeing and lifestyle

• Paid time off when you’re physically and mentally unwell

• An excellent Family Leave package – to help you support your family

Why Anglian Water?

Anglian Water is a water company that cares. We care about our people, our environment and our customers. We take pride in providing a collaborative, innovative and inspiring working environment. We want businesses to grow, environments to flourish and families to get on with their day to day lives. Constantly exploring; working hard to find new and better ways to look after our customers ’ individual needs.

Closing Date : 06 / 07 / 2025

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