Consumer PR Account Executive

JR United Kingdom; Ipswich; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading integrated communications agency seeks a passionate Account Executive for their Consumer team in Ipswich. The role involves supporting prominent clients, managing communications, and developing writing skills, with opportunities for growth and benefits that enhance well-being and recognition. Ideal for a candidate eager to contribute to creative client solutions in a supportive environment.

Benefits

Long-service awards

Enhanced parental leave

Well-being cash scheme (£1,000)

Flexible working options

£500 wow bonus scheme

Qualifications

• Strong writing skills and customer interaction essential.
• Degree-level education required, preferably in communications or a related field.
• Entrepreneurial mindset with a desire to grow within the agency.

Responsibilities

• Deliver high-quality client coverage and develop writing skills.
• Manage updates and documents for clients, ensuring accuracy.
• Build relationships with clients under supervision.

Skills

Writing Skills

Client Management

Communication

Creativity

Education

Bachelor's Degree (or equivalent)

Job description

Social network you want to login/join with:

We are PHA, a leading integrated comms agency with offices in London, Manchester, Leeds, and Boston. Founded in 2005 by our Chairman and former newspaper editor Phil Hall, we have evolved to offer public relations, creative activations, social media, and digital marketing services to our enviable client roster.

We are now looking for a passionate, ambitious, and entrepreneurial Account Executive to join our growing Consumer team. You can expect to support clients such as Cuisinart, Luxury Escapes, BERO, and ESN with opportunities to work on integrated briefs across the wider agency too.

What you will be doing?

Client responsibilities

• Regular delivery of high-quality coverage for accounts.
• Develop writing skills that benefit clients, either through coverage delivery or other client-facing written work.
• Share regular coverage result updates with clients to showcase success.
• Proactively ensure client-facing documents are accurate and up to date, such as WIP documents, coverage logs, reports, etc.
• Own sections on regular client calls, prepare agendas, and accurately document and circulate actions.
• Start to build a relationship with clients under the supervision of the account lead.

Growth

• Start to contribute on an ad hoc basis to new business campaigns by identifying brands and businesses that could benefit from the department’s services.
• Demonstrate regular and effective upward management to Account Managers, communicating successes and flagging issues/challenges at the earliest opportunity.
• Provide ad hoc support to junior colleagues, such as Interns and Junior Account Executives, as required on accounts.

Industry knowledge

• Start your book of contacts by arranging regular meetings with journalists, influencers, and other key figures relevant to your sector, converting meetings into opportunities for clients.

Agency responsibilities

• Participate in agency-wide activities and initiatives to build relationships with colleagues, including All Staff training, social events, and internal seminars relevant to your level.
• Regularly attend role-specific training organised through the PHA Academy.

What will you get?

Our extensive benefits offering rewards employees for the fantastic work they do every day. You can check out our full brochure here, but to give you a snapshot…

• Make memories last with our long-service awards, wedding and new baby gifts, and a holiday allowance that increases year-on-year from your second anniversary.
• Spend time with family through enhanced parental leave options, paid time off for antenatal care and fertility treatment, and flexible return to work options.
• Get recognised for outstanding work with our £500 wow bonus scheme, new business bonus, talent referral scheme, and monthly company-wide awards.
• Prioritise wellbeing with our £1,000 healthcare cash scheme, 4 pm finish on Fridays, wellness hours, days, vouchers, flexible working charter, and flexible hours.
• Get involved with our culture initiatives, from regular socials, team sports, and company breakfasts, to development days, Equality, Diversity & Inclusion forums, and our PHAcademy training programme.

If you’re passionate about helping our clients achieve their goals, not settling for the easy and forgettable, but challenging them to do better and be different in an environment that fosters openness, honesty, and diversity – we want to hear from you!

In return, we’ll provide you with the opportunity to develop your unique talents so that they shine through your work, a role in which your voice is heard, and an extensive range of benefits, incentives, and rewards.

As an equal opportunities employer, we actively encourage applications from candidates belonging to groups that are underrepresented in the communications, marketing, and creative industries, including those from ethnically diverse backgrounds, belonging to the LGBTQ+ community, living with a physical/hidden disability or neurodivergent condition, and/or were not privately/university educated. We are committed to ensuring that all candidates can participate fully and comfortably in the application and recruitment process while showcasing their suitability for a role to the best of their ability. Please let the hiring manager know via the email above if you require adjustments to the application or recruitment process.