Consumer Loans Underwriter

Updraft; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Company pension

Hybrid work

Health Insurance

Job summary

Updraft, located in Manchester, is looking for an enthusiastic underwriter to join our team. You will be responsible for approving and declining loan applications while ensuring a high level of customer service. Your role includes gathering vital information and communicating effectively through each application stage.

The ideal candidate will have 1-3 years of experience in consumer credit underwriting and strong analytical skills. We offer a hybrid work model, health insurance, and a company pension to shape your career in a rapidly growing startup.

Qualifications

• 1-3 years of experience in consumer credit underwriting.
• Experience in a customer-facing role is advantageous.
• Strong numerical and analytical skills.

Responsibilities

• Approve and decline loan applications based on creditworthiness.
• Gather additional information from customers for credit applications.
• Communicate efficiently with customers throughout application stages.
• Maintain effective relationships across business teams.
• Participate in business projects to improve processes.

Skills

Consumer credit underwriting experience

Customer-facing skills

Numerical and analytical skills

Attention to detail

Strong decision-making

Inquisitive thinking

Adaptability

Job description

Updraft is an award‑winning FCA approved app available on iOS/Android. Our mission is simple – to help consumers find freedom from cumulative lifestyle borrowing such as credit cards, overdrafts and buy‑now‑pay‑later schemes.

While retailers and some start‑ups remain intent on weaponising algorithms to maximise profit, we harness behaviour science, AI and expertise to offer our users powerful counter‑measures.

As the business is undergoing rapid growth in demand for its product, we are looking for an enthusiastic underwriter to help us deliver an exceptional level of service to our customers. We do not believe in silos and departments that are typically found in banks and other lenders. As part of the Underwriting Team you will work and be responsible across multiple disciplines to ensure you help your customers achieve the best outcomes.

Responsibilities

• Approve and decline loan applications by assessing applicants' creditworthiness and affordability in line with Updraft lending policy
• Gather additional information needed for credit applications from customers
• Communicate with customers in a friendly and efficient manner through all application stages
• Form and maintain effective relationships across all business teams
• Regularly participate in various business projects helping to improve our processes and achieve

Requirements

• Minimum 1 year to 3 years of experience in consumer credit underwriting
• Previous experience in a customer‑facing role is an advantage
• Strong numerical and analytical skills
• High level of attention to detail
• Strong decision‑maker
• Inquisitive thinker and critical mind
• Comfortable with a fast‑paced environment and frequent changes
• Availability to work either Saturdays or Sundays
• Previous experience in a start‑up is an advantage

Benefits

As an employee in a fast moving startup you have the opportunity to shape the structure of the organisation, team and strategy;

• Company pension
• Hybrid work
• Health Insurance