Consumer Account Executive

Tangerine-04ff376; Manchester; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Profit share

Training budget

Birthday off

Wellbeing day off

Flexible public holidays

Health Insurance

Pension up to 5%

121 coaching & mentoring

Job summary

Tangerine is seeking a Content Executive to join the consumer client services team. You’ll craft compelling content strategies and produce high-quality content across platforms, building strong client relationships and ensuring messaging is impactful.

The role emphasizes collaborating with creative teams and staying ahead of social trends to inform recommendations. You’ll manage content development from ideation to delivery, monitor performance, and support meetings with clients to align on KPIs

Qualifications

• Strong storytelling across formats with a clear tone of voice.
• Client relationship management experience and professional communication.
• Ability to manage multiple projects with timelines and budgets.
• Experience evaluating content performance and applying insights.
• Proactive team player able to work cross-functionally.

Responsibilities

• Develop engaging content across social, collaborating with creative and studio teams to tailor messages to client tone and objectives.
• Manage client communications, contribute to meetings, and build relationships by understanding market, needs and KPIs.
• Oversee influencer relationships to ensure optimal content distribution.
• Oversee the content development lifecycle from ideation to execution, ensuring accuracy and alignment with strategy.
• Stay up to date with social trends, media developments and cultural moments to inform content and recommendations.

Skills

Storytelling

Client relationship mgmt

Content strategy

Social media management

Project management

Cross-functional collaboration

Measurement & analytics

Job description

Are you a creative content specialist with a passion for PR, social media, and Consumer communications?

The role

We’re looking for a talented and ambitious Content Executive to join our consumer client services team at Tangerine.

This role is ideal for someone with early experience in social media and PR, combined with a strong interest in consumer communications.

As a key member of our consumer client services team, you’ll help create compelling content strategies, produce high-quality written content across multiple platforms. You’ll build strong relationships with clients across the consumer sector, ensuring their messaging is impactful and effective.

What you’ll be doing:

• Developing engaging and accurate content across social, working closely with creative and studio teams, tailoring your approach and message to meet the client’s tone and objective.
• Actively managing client communications, contribute to meetings and build strong relationships by understanding their market, needs and KPIs.
• Manage influencer relationships to ensure optimal content distribution.
• Oversee the content development lifecycle, from ideation to execution, ensuring accuracy, alignment with strategy, and performance tracking.
• Stay up to date with social trends, media developments, and cultural moments to inform content and client recommendations.

You should apply if you have…

• Strong storytelling skills. The ability to craft compelling content across formats and a solid grasp of tone of voice and narrative structures.
• Client relationship management experience. Strong, clear and professional communication with clients, contributing to meetings, and managing timelines and expectations efficiently.
• Skilled in handling multiple projects, maintaining accurate documentation, and ensuring deadlines and budgets are met.
• Evaluating content performance, applying insights to future plans, and adapting tactics to improve results.
• A proactive team player with excellent interpersonal skills, able to work cross-functionally and support colleagues at all levels.

About Us

We’re Tangerine – a team of over 100 talented content creators, digital planners, creative strategists, designers, account handlers and much more. We exist to help brands solve problems, think differently, be more influential and connect with people.

Our vision is to be the specialist communications agency that top brands want to work with and the most talented people want to work for.

Our culture is really important to us in achieving that vision. We all share a passion to be the best, deliver meaningful work and push the boundaries. We encourage our people to think freely and push creativity, continually testing and learning. All of which means our clients get the stand-out they want and our people get to show how talented they are.

And as the first agency in the UK to become employee-owned (in 2017), we all have a real say in how our business is run and we all contribute to creating an environment where we and our ideas can flourish. It also means we put a lot of thought and investment into internal programmes, to make sure we can support each other’s wellbeing. This supportive culture and our generous package of benefits and employee initiatives is why people love to stay with us and grow as part of our agency.

What We Offer

• An annual tax-free profit share
• A healthy annual training budget supported by our Homegrown training skills development programme
• A generous holiday scheme including your birthday off
• Wellbeing day off once a quarter
• Late start/early finish once a quarter
• Agile working
• Flexible public holidays
• Health Insurance
• Charity, Wellbeing and Social events
• Interest-free loans
• Contributory pension up to 5%
• Enhanced dependents /maternity/paternity/sick pay
• 121 coaching and mentor

Open To All

We are committed to fostering a diverse and inclusive workplace were everyone can thrive and help enhance the way we work through their unique perspectives and experiences.