Consulting Senior Manager/Director - Growth Consulting, Loyalty and Promotions

Epam; London; On-site; GBP 70,000 - 120,000; Full time

Job summary

A leading company in digital services is seeking a Consulting Senior Manager/Director with expertise in growth consulting, loyalty, and promotions. The role involves developing innovative strategies to drive demand and manage consulting engagements that impact clients globally. The ideal candidate should have strong leadership experience, industry knowledge, and be passionate about fostering client relationships and developing effective growth initiatives.

Benefits

Competitive pension and protection benefits

Private medical and dental insurance

Employee assistance program

Professional training and certifications

EPAM Employee Stock Purchase Plan (ESPP)

Gym discounts and free in-office lunch

Qualifications

• Deep knowledge in loyalty/membership, pricing/promotions, or subscription models.
• Industry experience in digital technology across sectors like Retail and Consumer Goods.
• Ability to manage consulting engagements and lead teams.

Responsibilities

• Act as a trusted advisor on growth propositions and consulting engagements.
• Collaborate with cross-functional teams on technology transformation projects.
• Shape proposals and establish client relationships to drive business growth.

Skills

Problem-solving

Creative thinking

Strategic skills

Negotiation skills

Fluency in English

Business acumen

Education

Leadership experience from a recognized consultancy

Job description

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Consulting Senior Manager/Director - Growth Consulting, Loyalty and Promotions, London

Client: Epam

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 1e04ab553ab0

Job Views: 4

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

Description

About the role

We are looking for a hybrid Consulting Senior Manager/Director with expertise in growth consulting, loyalty, and promotions to join our team in the UK. If you are passionate about growth propositions and want to help clients innovate ways to drive demand, expand margins, and unlock new revenue streams, this could be the perfect role for you. This is an excellent opportunity to create next-generation loyalty and memberships programs, develop promotion strategies, and work with top-tier engineering, digital innovation, and design teams to shape product vision. As a Consulting Director, you will play a key role in shaping products that impact millions worldwide.

Responsibilities

• Act as a trusted advisor on growth propositions related to loyalty programs, promotion strategies, membership experiences, and subscription models.
• Collaborate with cross-functional teams (including data & analytics, experience design, digital product, and delivery) to deliver technology-focused transformation projects across various areas.
• Support account managers and sales teams with knowledge, materials, advice, and support to pursue opportunities within clients and prospects.
• Assess client opportunities, respond to RFPs, create proposals and presentations, establish senior relationships with clients and prospects, and assist in closing deals.
• Shape and scope consulting engagements, establish optimal operating models, organize project teams, and lead the transition from sales to delivery.
• Build and maintain strong relationships with clients at senior levels, as well as external and internal partners, to maximize practice growth within consumer industries.

Requirements

• Extensive knowledge in loyalty/membership, pricing/promotions, or subscription/recurring business models domains.
• Deep industry experience in trendsetting, digital, and innovative technology across sectors like Consumer Goods, Retail, Travel & Hospitality.
• Leadership experience or equivalent from a recognized consultancy practice.
• Strong problem-solving and creative thinking skills.
• Willingness to lead teams and help scale the practice.
• Proven ability to manage client engagements and digital transformation programs to completion.
• Sound business acumen, strategic skills, numeric fluency, negotiation skills, and support for diversity.
• Fluency in written and spoken English; additional languages are a plus.
• Ability to travel as needed.

Our Benefits Include

• Competitive pension and protection benefits, including life assurance, income protection, and critical illness cover.
• Private medical and dental insurance.
• Cyclescheme, Techscheme, and season ticket loans.
• Employee assistance program.
• Learning and development opportunities, including professional training, coaching, certifications, well-being programs, and LinkedIn Learning.
• EPAM Employee Stock Purchase Plan (ESPP).
• Perks such as gym discounts, free in-office Wednesday lunches, massages, and social events.

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to positive impacts on our customers, employees, and communities. Our inclusive culture fosters collaboration across multinational teams, innovative projects, and continuous growth opportunities. Regardless of location, you will be part of a diverse community that helps you realize your potential.