Consulting Senior Manager/Director - Growth Consulting, Loyalty and Promotions

TN United Kingdom; London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Consulting Senior Manager/Director to drive growth consulting, loyalty, and promotions. This role offers the chance to create innovative loyalty and membership programs while collaborating with top-tier teams. You will shape impactful products that resonate with millions globally. The position demands a strategic thinker with a strong background in digital innovation and client engagement. If you're passionate about transforming client experiences and leading teams, this opportunity is perfect for you.

Benefits

Group pension plan

Private medical and dental insurance

Cyclescheme

Employee assistance programs

Learning and development opportunities

EPAM Employee Stock Purchase Plan

Gym discounts

Free weekly lunches

Massages

Social events

Qualifications

• Extensive knowledge in loyalty/membership and subscription business models.
• Strong problem-solving and creative thinking skills required.
• Leadership experience from a recognized consultancy is essential.

Responsibilities

• Act as a trusted advisor on growth propositions and loyalty programs.
• Collaborate with cross-functional teams to deliver transformation projects.
• Build and maintain strong relationships with clients at senior levels.

Skills

Loyalty Programs

Promotion Strategies

Subscription Models

Problem-Solving

Leadership

Business Acumen

Strategic Skills

Fluency in English

Job description

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Consulting Senior Manager/Director - Growth Consulting, Loyalty and Promotions, London

Client: Epam

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 1e04ab553ab0

Job Views: 10

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

About the role

We're looking for a hybrid Consulting Senior Manager/Director with expertise in growth consulting, loyalty, and promotions to join our team in the UK. Are you passionate about growth propositions and want to help clients innovate ways to drive demand, expand margins, and unlock new revenue streams?

This is a great opportunity to create next-generation loyalty and memberships programs, promotion strategies, subscription businesses, and work with top-tier engineering, digital innovation, and design teams to shape product vision. As a Consulting Director, you will play a vital role in shaping products for our customers that impact millions worldwide.

Responsibilities

• Act as a trusted advisor on growth propositions at the intersection of loyalty programs, promotion strategies, membership experiences, and subscription models.
• Collaborate with cross-functional teams (including data & analytics, experience design, digital product, and delivery) to deliver technology-focused transformation projects.
• Support account managers and sales teams with knowledge, materials, advice, and support to pursue opportunities within clients and prospects.
• Assess client opportunities, respond to RFPs, create proposals and presentations, build senior relationships, and help close new deals.
• Shape and scope consulting engagements, establish operating models, organize project teams, and manage the transition from sales to delivery.
• Build and maintain strong relationships with clients at senior levels and external/internal partners to maximize practice growth within consumer industries.

Requirements

• Extensive knowledge in loyalty/membership, pricing/promotions, subscription/recurring business models.
• Deep industry experience in digital & innovative technology across sectors like Consumer Goods, Retail, Travel & Hospitality.
• Leadership experience or equivalent from a recognized consultancy.
• Strong problem-solving and creative thinking skills.
• Willingness to lead teams and help scale the practice.
• Proven ability to manage client engagements and digital innovation transformation programs.
• Business acumen, strategic skills, numeric fluency, negotiation skills, and advocacy for diversity.
• Fluency in English; additional languages are a plus.
• Ability to travel as needed.

Our Benefits Include

• Group pension plan, life assurance, income protection, and critical illness cover.
• Private medical and dental insurance.
• Cyclescheme, Techscheme, and season ticket loans.
• Employee assistance programs.
• Learning and development opportunities, professional training, certifications, well-being programs, and more.
• EPAM Employee Stock Purchase Plan (ESPP).
• Perks such as gym discounts, free weekly lunches, massages, and social events.

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services committed to positive impacts and a diverse, inclusive culture. Join us to work on innovative projects, collaborate with multinational teams, and grow your potential.