Consulting Director

Impatient; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Impatient is seeking a Consulting Director to shape our Strategy & Insights practice in the pharma and healthcare space. You will own client relationships, design innovative projects, and develop strategies to address complex challenges alongside our Head of Consulting.

The role suits a senior strategist with deep life sciences experience and a track record of leading teams to deliver impact. We value disruptive thinking, hands-on problem solving, and a collaborative, global mindset.

Qualifications

• 5+ years in strategy or management consulting with life sciences/pharma focus.
• Proven ability to lead client engagements and shape project design.
• Strong leadership and team mentoring capabilities.
• Proven track record in business development and client growth.

Responsibilities

• Drive business development: identify opportunities, craft proposals, pitch the firm's value.
• Partner with Head of Consulting to develop and execute a strategic practice vision.
• Lead high-priority client engagements from ideation to delivery with tangible outcomes.
• Provide hands-on problem solving and feedback to the team and clients.
• Shape project delivery to meet complex, evolving client needs with clear impact.
• Mentor a diverse, global team of consultants and foster growth.

Skills

Strategy consulting

Life sciences

Leadership

Business development

Stakeholder management

Job description

We're looking for a Consulting Director to help shape the future of our fast-growing Strategy & Insights practice.

Working directly with our Head of Consulting, you will take ownership of client relationships, craft innovative project designs and develop strategies to address complex challenges. This role is ideal for someone with deep expertise in life sciences consulting who is keen to grow with an ambitious startup.

We are looking only for the brightest and sharpest minds. Are you a strategic thinker with a deep curiosity in tomorrow’s biggest healthcare challenges? Are you a problem-solver that doesn’t quite fit into the ‘conventional’ box? Are you excited to contribute your knowledge and experience alongside a diverse global team? If so, we’d love you to apply.

our practice areas focus on:

Commercial Strategy & Excellence

We help marketeers to truly understand their customers and translate that insight into differentiated strategic choices. Once we've defined a clear, customer-led direction, we help turn strategy into reality, adapting when the evidence shifts. This is about challenging teams to think boldly, experiment fearlessly and craft stories and strategies that will provoke and inspire customers to take meaningful action.

Medical Affairs Transformation

Medical is evolving from a reactive scientific support function into a leading strategic partner that shapes brand strategy and drives launch success. We work with Medical Affairs teams to define their scope as future leaders, build the capabilities required for effective partnership across the organisation, and translate complex science into clear, compelling stories that enable the right engagement.

Patient Strategy & Engagement

We help organisations embed patient centricity - taking patient engagement from a string of disconnected initiatives to an enterprise capability that delivers measurable impact. We believe patient insights have the greatest impact when there is continuity in what we hear, consistency in how we interpret it, and clarity in how we use it to shape decisions and drive change.

who we're looking for.

We're seeking a leader with a passion for disrupting the status quo in pharma. The below are non-negotiable for us us:

• Consulting Experience: You've earned your stripes within strategy or management consulting, with at least 4 years focused on life sciences or pharma.
• Commercial Nous: You're confident partnering with our Sales team on calls with prospective clients, building proposals and scoping work.
• Life Sciences Industry Knowledge: You have gained deep expertise working on life sciences Consultancy projects in one or more of our practice focus areas.
• Leadership ability: You're an authentic, pace-setting leader dedicated to bringing out the best in those around you.

who you are.

In addition to the above, some of the qualities you possess are:

• You're impact driven: you want to leave this world better than you found it and our mission gives you chills.
• Your standards are sky-high: you understand what genuine innovation looks and feels like and you have a strong track record working in and managing teams who deliver it.
• You're creative: cookie cutter consulting is not your bag. You care deeply about finding the best possible solution for the problem at hand.
• Ambiguity excites you: you love turning clarity into chaos and know how to guide teams to solve knotty problems with a clear process.
• You're an engaging facilitator: able to whip up a workshop in a flash and coach others to do the same.
• You're a charismatic communicator: you're capable of identifying and articulating messages clearly and could inspire a blank wall.
• You have a point of view: The idea of being on stage at Pharmageddon, our flagship event, excites you. You have ideas and you're keen to share them.
• You're independent: you're most comfortable with a high trust environment and never wait to be 'told what to do'

about the role.

You will take ownership of high-impact projects, lead client engagements, and mentor a team of consultants, all while shaping the future of our growing firm. Your responsibilities will include:

• Driving Business Development: Lead efforts to identify new opportunities, craft compelling proposals, and pitch Impatient's unique value proposition to prospective clients.
• Building a Portfolio of Work: Partner with the Head of Consulting to develop and execute a strategic vision for the practice. Expand our portfolio by growing relationships with existing clients as well as securing new opportunities.
• Leading Client Engagements: Take ownership of strategic consulting projects from ideation to delivery, focusing on high-priority practice areas. Ensure projects deliver tangible outcomes and client satisfaction.
• Hands-On Problem Solving: Dive into the detail when needed, supporting our team, giving feedback on work and being a great thought partner internally as well as for clients.
• Shaping Project Delivery: Understand complex and sometimes ambiguous client needs to design and deliver innovative solutions. Maintain a strategic focus while ensuring quality and impact at every stage of the engagement
• Mentoring: mentor a diverse, global team of consultants, fostering a collaborative and supportive environment. Invest in their growth and success while delivering high-performance outcomes.
• Taking the stage: Share your perspective as a thought leader and Impatient advocate on stage (or on the webinar screen).

why we exist.

There are thousands, maybe even millions, of consulting companies in the world. Only a few are trying to do something new. We believe our company, Impatient, is one of them.

Our work is exclusively in the pharmaceutical, biotech and medtech industries, which tend to think of themselves as mature and conservative in their approach to risk. We exist because science

We are also growing fast. Despite being young (5 years), we have grown some incredible assets - (i) knowing everyone in the industry, (ii) having an 'independent' positioning, and (iii) having a CEO who is known as a disruptor & thought-leader. Because of this, we receive many organic approaches from potential clients who are looking for help on a wide variety of projects. We need someone who can work as a trusted collaborator with our Head of Consulting to convert these into long standing, growing engagements.

what to expect from our interview process:

• A 20-25 minute intro call with our Head of People
• A 50 minute skills interview
• A take home task
• An 50 minute final interview with our Head of Consulting and other members of our leadership team (including a debrief on the task and broader questions about your personal values and ways of working)

Please Note: All applicants must have the right to work in the UK.