Consultant - Vault CRM

Veeva Systems, Inc.; United Kingdom; Remote; GBP 60,000 - 100,000; Full time

Job summary

Join a pioneering company in the life sciences sector, where you will play a crucial role in implementing innovative CRM solutions. As a Consultant, you'll lead projects that enhance customer engagement and streamline processes for pharmaceutical and consumer health organizations. This dynamic role offers the flexibility to work from anywhere, fostering a collaborative environment that values employee success and customer satisfaction. Your expertise will not only contribute to the company's growth but also make a significant impact on the lives of patients worldwide. Embrace the opportunity to be part of a mission-driven organization committed to making a difference.

Qualifications

• 5+ years in technology implementation projects.
• Experience in CRM implementation in Pharma or Consumer Health.

Responsibilities

• Lead business process due diligence and documentation.
• Manage CRM application implementation projects.

Skills

Project Management

Functional Analysis

Solution Architecture

CRM Implementation

Communication Skills

Presentation Skills

Tools

Veeva Vault

SFDC

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Veeva Systems is a cloud industry leader for life sciences. We are a true partner to the industry with our end to end market leading platform supporting customers from development through to commercialisation. The growth of Vault CRM is leading the way on future innovations around how life sciences engage customers, helping get life saving treatments to patients, faster. You will be making a true difference to people’s lives all around the world.

As a Consultant for Veeva Systems, you will participate and lead in business process due diligence, design, creation and documentation of end user requirements of new and/or existing customer CRM application implementation projects working with pharma and consumer health organizations. You will assist in the on-time, high-quality delivery of Veeva Systems solution implementations built on the Vault platform. Furthermore, you will manage migrations of Veeva customer environments on the SFDC platform to the Veeva Vault platform. The ability to travel domestically and abroad is required.

What You'll Do

• Participate in one or multiple Veeva product implementation projects covering autonomously the assigned role (such as project manager, functional analyst, solution architect, stream lead)
• Lead autonomously on client workshops and meetings, applying great communication and negotiation skills in one of the languages required
• Provide Subject Matter Expertise to our Customers and Partners, providing guidelines and best practices, with the ability to articulate complex concepts to audiences with different perception levels
• Collaborate proactively on internal initiatives and projects
• Coach Consultants or Junior resources, leading by example and providing the required support

Requirements

• 5+ years of experience in technology implementation projects in one of the following roles: Project Manager, Functional Analyst, Solution Architect
• 1+ years on CRM implementation
• Experience working with a Pharmaceutical, Consumer Health, or Medical Device organization
• Strong communication and presentation skills
• Veeva certification and implementation experiences

#RemoteUK

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail] .

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”