Consultant/Senior Consultant - Data Science Customer Data & Technology

Capgemini; London; Hybrid; EUR 55,000 - 95,000; Full time

Job summary

Join a forward-thinking company that empowers you to innovate and make a significant impact on customer experiences. As part of a global network, you will work with cutting-edge technology, including Generative AI and Large Language Models, to solve complex problems and create sustainable solutions. This role offers the chance to collaborate with diverse teams, manage projects, and lead initiatives that shape the future of customer engagement. Enjoy a flexible working environment that values inclusion and promotes a positive work-life balance while contributing to meaningful social impact through technology.

Benefits

Flexible working arrangements

Health and wellness benefits

Professional development opportunities

Positive work-life balance

Qualifications

• Experience in data science with a focus on Generative AI and LLM development.
• Strong project management skills with a proven track record in AI/ML solutions.

Responsibilities

• Develop and implement machine learning models for various use cases.
• Collaborate with teams to create valuable products and solutions.

Skills

Generative AI

Large Language Models (LLM)

Customer Behaviour Analytics

Project Management

Python

Education

Bachelor's Degree in Computer Science or related field

Tools

Power BI

Tableau

Cloud Platforms

Job description

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements, and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

An Overview Of The Role

Due to growth, we are seeking highly skilled Consultants and Senior Consultants to join frog Data.

Our ideal candidate will have knowledge and previous experience in Generative AI (Gen AI) and Large Language Models (LLM) development and evaluation. The ideal candidate will have extensive experience in customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills.

What We Look For

• Previous experience in data science, with proven experience in Generative AI and LLM development and evaluation.
• Hands-on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with a core focus on customer experience (if available).
• Build and evaluate Generative AI solutions and Large Language Models (LLMs) for various use cases.
• Develop and implement machine learning models, including predictive, forecasting, classification, and deep learning models.
• Experience in working with various data sets, including transactional/EPOS, digital, social, loyalty, etc.
• Hands-on experience in using programming languages such as Python.
• Knowledge of cloud platforms and tools for data science and machine learning.
• Utilize visualization tools such as Power BI or Tableau to present data insights effectively.
• Collaborate with cross-functional teams to understand business challenges and create valuable products/solutions.
• Proven project management experience, including planning, execution, and successful delivery of AI/ML POCs, MVPs, and production-grade solutions.
• People management skills, including mentoring, guiding, and developing team members.

It Would Be a Bonus If You Have

• Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector).
• Familiarity with Agentic AI development.
• Familiarity with ethical considerations and best practices in AI and data science.
• A curious mindset and interest in the latest advancements in AI, machine learning, and data science.

Need To Know

We don’t just believe in inclusion, we actively work to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.

We aim to create a positive work-life balance, embedding hybrid working and making flexible arrangements a daily reality for our people. All UK employees are eligible to request flexible working arrangements.

CSR

We focus on using technology to have a positive social impact, reducing our carbon footprint and improving access to a digital world. We were named one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you join a team that does the right thing.

While London is the base location, the role involves flexibility regarding assignment location, including periods away from home at short notice.

We offer a remuneration package with flexible benefits options and a variable component based on grade and performance.

About Capgemini Invent

Capgemini is a global business and technology transformation partner, helping organizations transition to a digital and sustainable world. With over 55 years of heritage, 340,000 team members across more than 50 countries, and 2023 revenues of €22.5 billion, Capgemini delivers end-to-end services leveraging strengths in AI, cloud, and data, combined with industry expertise and partnerships. When you join Capgemini, you become part of something bigger.

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