Consultant / Project Manager - Fintech Crm Saas

Buscojobs; Greater London; On-site; GBP 40,000 - 80,000; Full time

Job description

Consultant / Project Manager - FinTech CRM SaaS

Formation Technology Group Melbourne, Victoria, Australia

We are seeking a Consultant / Project Manager to join our successful company and help build our next-generation financial services platform.

What would make you suitable for the role?

• A desire to provide excellent customer service
• Proactive, organized, and goal-oriented mindset
• Ability to multitask and manage competing priorities
• Problem-solving skills, ability to articulate issues, and escalate when necessary
• Experience with Microsoft Applications, SQL, Jira, and Confluence
• Strong written communication skills and the ability to communicate clearly and politely

Duties and Responsibilities

• Report to the program manager and assist with project-related activities
• Manage support requests and set tasks
• Track and troubleshoot issues as they are diagnosed and resolved
• Handle escalations and work with the project manager to eliminate blockers
• Understand new requirements and assess their impact on existing and new customers
• Serve as the point of contact for the project manager, clients, and stakeholders
• Create and maintain comprehensive project documentation, plans, and reports

The ideal candidate must be self-motivated and a team player. We seek long-term employees who want to grow with our business. This is a full-time permanent position, with a salary based on experience and skills.

Formation Technology is a software product and services company, leading provider of back-office solutions to the entitlement funds management sector. Our products and services are used to manage contributions and claims for hundreds of thousands of workers across Australia. This role offers a fantastic opportunity for a highly motivated individual seeking to advance their career.