Consultant Administrator

Acuity Law; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Acuity Law, a dynamic national firm, seeks a Consultant Administrator to provide essential administrative and finance support to its Consultant Partners. This role involves managing invoicing, client onboarding, and enhancing operational efficiency within a collaborative team environment. Join a forward-thinking firm that values professional growth and innovation.

Benefits

Competitive salary reviewed annually

Fair and attainable bonus scheme

Career development and progression opportunities

Flexible working patterns

Modern hybrid working approach

Qualifications

• Proven experience in administrative or finance support role.
• Solid understanding of legal billing processes and compliance standards.
• Proficiency in Microsoft Office and legal practice management systems.

Responsibilities

• Raise invoices and monitor credit control for Consultant Partners.
• Provide administrative support and respond to onboarding queries.
• Assist with preparing reports for the Commercial Director.

Skills

Attention to detail

Organisational skills

Proactive attitude

Education

Experience in law firm administration

Familiarity with legal finance processes

Tools

Microsoft Office

Legal practice management systems

Job description

About Acuity Law

Acuity Law is a national firm delivering award-winning legal services and cutting-edge legal tech solutions across the UK and beyond. We do things differently. Innovation drives us, whether through our dynamic team of legal experts or our suite of technology driven legal solutions designed to meet client challenges. Founded in Cardiff, we have grown into a nationally recognised full-service commercial law firm, with offices in Swansea, Bristol, London, Birmingham, Leeds, and Liverpool. We pride ourselves on fostering professional growth, encouraging innovation, and maintaining an inclusive and supportive culture.

About the role

We are seeking a highly organised and proactive Consultant Administrator to join our dynamic and growing Consultant Support team. This pivotal role provides essential administrative and finance-related support to our expanding community of self-employed Consultant Partners, ensuring a seamless experience from client onboarding through to matter management and invoicing.

This is an exciting opportunity for someone with a strong background in legal or professional services administration, particularly with experience in legal finance, client onboarding, and document handling. The successful candidate will play a key role in supporting the Commercial Director and the wider Consultant Community, helping to drive operational efficiency and ensure compliance with firm protocols.

About the team

At Acuity Consult, our Consultant Partners enjoy the independence of self-employment while benefiting from the support, resources, and collaboration of Acuity Law – a dynamic, entrepreneurial national law firm. Our unique platform blends the best of traditional practice and consultancy, fostering a truly collaborative environment where consultants and employed colleagues work as one team to drive work, share resources, and scale. With a model that rewards success and supports growth from start-up to succession planning and exit, we empower our consultants to thrive.

Key responsibilities

Finance & Fee Share Administration

• Raise invoices on behalf of Consultant Partners in accordance with agreed terms and firm processes.
• Support Consultant Partners in raising draft client invoices in accordance with our key terms and firm processes.
• Monitor and manage credit control for consultant-billed matters; liaise with clients and finance team to ensure timely payments.
• Act as the first point of contact for Consultant Partners in relation to fee share calculations, personal billing queries, and financial reporting.
• Maintain accurate and up-to-date records of billings, payments, and associated fee share reconciliations.

Consultant support

• Provide general administrative support to Consultant Partners, including document formatting and file opening.
• Respond to onboarding queries from new Consultant Partners and provide guidance on internal processes and systems.
• Act as a liaison between Consultant Partners and internal support teams (finance, central admin, compliance and IT) to troubleshoot and resolve queries.
• Support the wider administration teams as required from time to time.

Operational & process support

• Maintain accurate records of all Consultant Partner activities and communications in the firm’s document management system or equivalent.
• Assist with the preparation of reports, updates, and dashboards for the Commercial Director.
• Identify opportunities to streamline administrative processes to enhance the Consultant experience.

About you

Essential

• Proven experience in an administrative or finance support role within a law firm or professional services environment.
• Solid understanding of legal billing processes, credit control, and professional fee structures (including fee sharing).
• Strong familiarity with conflict checks, KYC, AML requirements, and SRA compliance standards.
• Excellent attention to detail and accuracy, particularly in document formatting and data entry.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with legal practice management systems (Peppermint or equivalent).
• Strong organisational skills and the ability to manage multiple tasks and deadlines efficiently.
• A proactive, solutions-focused attitude with a commitment to excellent service delivery.

Desirable

• Experience supporting self-employed lawyers or consultant solicitor platforms.
• Prior exposure to legal finance software (Peppermint, Sage, Xero).
• Understanding of GDPR and data protection principles within a legal environment.
• Understanding of the Solicitors Accounts rules.

Personal specification

• Confident communicator with a friendly and professional manner.
• Team player who thrives in a collaborative and fast-paced environment.
• Discreet and trustworthy, with a clear understanding of client confidentiality.
• Adaptable and resilient, with a willingness to learn and improve.

Why join us

• The opportunity to support an entrepreneurial legal model that is reshaping the traditional law firm structure.
• Exposure to a wide range of practice areas and high-calibre legal professionals.
• A supportive and inclusive team environment.
• Competitive salary reviewed annually.
• Fair and attainable bonus scheme.
• Career development framework and excellent career progression opportunities.
• Flexible working patterns via our Unbound Working policy.
• A modern hybrid approach to working that promotes a healthy work/life balance.

Next steps

Steps If you’re interested in our Consultant Administrator position and looking to take the next step in your career, we would love to hear from you. Please submit your application detailing your experience and suitability for the role. For a confidential discussion, please contact our recruitment team. We look forward to welcoming a talented professional to our growing team.