Consultancy Support Assistant

Barbourne Brook; Worcester; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A dynamic customs consultancy seeks a Consultancy Support Assistant to assist in data analysis, project coordination, and documentation management. The role involves supporting consultants and ensuring efficient project execution within a collaborative team environment. Ideal for organized individuals with a background in data-heavy roles.

Qualifications

• Proficiency in Excel and data management.
• Experience in data-heavy administrative roles.

Responsibilities

• Manage client documentation and data checks.
• Support project administration and user training.

Skills

Organizational Skills

Attention to Detail

Communication

Data Management

Proactivity

Education

Numerate or Technical Subject

Tools

Excel

PowerQuery

Job description

Barbourne Brook is a dynamic, fast-growing customs consultancy powered by cutting-edge technology. Our proprietary platform, CAT360, enables us to deliver tailored, efficient solutions that set us apart in a complex and evolving industry. We foster a supportive and collaborative team environment, and our forward-thinking approach has earned us the trust of some of the UK’s most recognisable brands.

The Role: Consultancy Support Assistant

This support role within our delivery team focuses on data analysis, documentation management, and project coordination. You will work closely with our consultants to ensure accurate, timely, and well-structured project execution, handling datasets, maintaining client documentation, and managing system updates.

While this role is not on a consultant progression path, there is potential for it to evolve to include oversight of support staff as the team grows.

Key Responsibilities:

1. Reclaim Management: Collating client documentation, managing follow-ups, organizing structured records, and performing data checks.
2. CAT360 Support: Uploading and managing data, coordinating updates, and user acceptance testing.
3. Project Administration: Setting up projects in our systems, managing internal documentation, and producing high-quality outputs, including call notes and templates.
4. Training and Onboarding: Assisting in new account setup and delivering client and internal user training.
5. Data Management: Maintaining PowerQuery files for imports/exports, tracking status through Excel tools.
6. Bill of Discharge Support: Reviewing CDS data, following up on documentation, and compiling submission packs.

What We're Looking For:

• Highly organized with exceptional attention to detail.
• Proficiency in Excel (PowerQuery is a plus, training available).
• Strong written and verbal communication skills.
• Comfortable working with large datasets and structured documentation.
• Curious, proactive, and eager to understand our systems and processes.
• A team player proud of doing things properly.
• Self-starter with a proactive attitude.
• Exposure to AI tools or automation technologies.
• Familiarity with international trade, customs, or compliance work.

This role would suit someone who...

• Enjoys structured, behind-the-scenes work in a fast-paced, collaborative environment.
• Wants to contribute to a growing, innovation-led consultancy.
• Has a background in data-heavy administrative, financial, or supply chain roles.
• Has studied a numerate or technical subject or has equivalent high-level skills.

What’s On Offer:

• Full-time, Monday to Friday, 9 am - 5:30 pm.
• Hybrid working (approx. 3 days/week in the office).

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Accounting