Construction Sales Co-ordinator

TN United Kingdom; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer Service & Sales Representative to join their dynamic team in Sheffield. This role focuses on building strong relationships with customers, encouraging repeat purchases, and providing exceptional service. The ideal candidate will possess excellent communication skills and a proactive attitude, with experience in the construction industry being a plus. You will work closely with various departments to ensure smooth operations and customer satisfaction. If you're enthusiastic and organized, this opportunity could be your next career move.

Qualifications

• GCSE (or equivalent) Maths and English grades A-C required.
• Experience in processing orders in the construction industry is advantageous.

Responsibilities

• Build and maintain customer relationships to enhance sales.
• Prepare quotations and negotiate with customers to secure orders.

Skills

Verbal Communication

Written Communication

Customer Relationship Management

Proficiency in Microsoft Office

Attention to Detail

Education

GCSE in Maths

GCSE in English

Tools

Dynamics CRM

Job description

Job Title: Customer Service & Sales Representative

Location: Sheffield, United Kingdom

Job Category: Not specified

EU work permit required: Yes

Job Reference: 013ffaf29709

Job Views: 9

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

• Build and maintain relationships with customers to facilitate sales and increase profitability.
• Encourage repeat purchases and brand loyalty by adding value to transactions and providing suitable solutions alongside excellent customer service.
• Respond to questions and queries from customers and internal teams via telephone, email, video calls, and face-to-face interactions.
• Prepare quotations and liaise with external, technical, and commercial teams as required.
• Conduct proactive follow-up calls on quotations.
• Negotiate with customers to secure orders.
• Coordinate with other departments before and after sales, including finance, operations, technical, and design teams.

Candidate Requirements:

Experience in processing orders or producing quotes in the building/construction industry is advantageous but not essential.

• GCSE (or equivalent) Maths and English grades A-C.
• Enthusiastic, proactive attitude with the ability to work independently.
• Methodical, organized, and able to prioritize tasks effectively.
• Proficient in Microsoft Office and Dynamics CRM.
• Attention to detail and accuracy.
• Ability to handle multiple issues simultaneously while meeting deadlines.
• Excellent verbal and written communication skills.

Desirable Skills and Attributes:

• Experience working in a construction or manufacturing environment.
• Proven track record in account management and converting quotes into orders.