Construction Programme Manager

Metro Bank (UK); Greater London; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Discretionary annual bonus

Pension

Healthcare

Life assurance

Colleague benefits

Generous holiday allowance

Job summary

Metro Bank is seeking a Construction Programme Manager to lead the capital investment programme across its estate, including new stores, refurbishments, and remediation projects. You will drive delivery from concept to handover, manage budgets and risks, and collaborate with Property, Retail, and Facilities teams to align business requirements with deliverable solutions.

You will lead external consultants and contractors, ensure compliance with health and safety, and report progress to

Qualifications

• Proven experience delivering retail fit out, refurbishment and construction programmes within a multi-site environment.
• Strong project and programme management across the full lifecycle, from feasibility to handover.
• Experience managing complex stakeholder groups, building credibility and influencing decisions.
• Strong commercial acumen with budgets, contracts, procurement and change control.
• Thorough understanding of construction legislation, regulatory compliance, health and safety.
• Experience leading external consultants, contractors and multidisciplinary teams.
• Balance strategic thinking with hands-on delivery and practical problem solving.
• Strong communication skills to articulate complex information clearly.
• Proactive, collaborative approach with drive to continuously improve.
• Experience delivering customer-facing retail environments with focus on quality and continuity.
• A recognised qualification in construction-related discipline (PM, QS, Building Surveying, CIOB or RICS).

Responsibilities

• Lead delivery of construction and refurbishment projects across the estate from concept to handover.
• Manage a portfolio including new stores, refurbishments, workplace projects and remediation works.
• Partner with Property, Retail, Facilities and stakeholders to translate requirements into deliverables.
• Own budgets, programmes, risks and governance to ensure safe, on-time delivery within investment parameters.
• Coordinate consultants, contractors and suppliers to foster collaboration and high performance.
• Drive commercial excellence through procurement, contract management and cost control.
• Prepare robust business cases and secure approvals for capital investment.
• Ensure statutory approvals, regulatory requirements and H&S obligations are met.
• Build relationships with landlords, authorities and third parties to enable delivery.
• Provide clear project reporting for informed decision making and risk management.
• Act as trusted advisor balancing customer, colleague, operational and commercial needs.
• Identify opportunities to improve delivery, standards and estate performance.

Skills

Retail fit out delivery

Programme management

Stakeholder management

Commercial acumen

Construction regulation knowledge

Leadership of external consultants

Strategic thinking & delivery

Communication skills

Proactive & collaborative

Customer-facing retail delivery

Construction-related qualification

Education

Construction-related qualification (PM/QS/Building Surveying/CIOB/RICS)

Job description

Construction Programme Manager (12 Month FTC)

Team

Location AMAZE Central - Holborn

County Greater London

Ref # POS_18332

Closing Date 06-Sep-2026

Construction Programme Manager

Banking is changing. At Metro Bank, we believe great customer experiences start with great environments. Our stores, offices and workplaces play a critical role in bringing our brand to life, creating spaces where colleagues thrive and customers experience the very best of relationship banking. As Construction Programme Manager, you'll lead the delivery of Metro Bank's capital investment programme across our estate. From new store openings and next generation refurbishments to workplace projects and remediation programmes, you'll play a key role in shaping the future of our physical footprint. Through strong programme leadership, commercial expertise and stakeholder engagement, you'll ensure projects are delivered safely, efficiently and to the highest standards whilst creating spaces that support our customers and colleagues.

What will you be doing?

• Leading the successful delivery of construction and refurbishment projects across the Metro Bank estate, from initial concept through to completion and handover.
• Managing a diverse portfolio of projects including new stores, refurbishments, workplace projects, remediation works and strategic estate initiatives.
• Partnering with Property, Retail, Facilities and other business stakeholders to develop project briefs and translate business requirements into deliverable solutions.
• Taking ownership of project budgets, programmes, risks and governance to ensure projects are delivered safely, on time and within approved investment parameters.
• Leading and coordinating consultants, contractors and specialist suppliers, creating a culture of collaboration, accountability and high performance.
• Driving commercial excellence through effective procurement, contract management, change control and cost management processes.
• Preparing robust business cases and securing appropriate approvals to support capital investment decisions.
• Ensuring all statutory approvals, regulatory requirements and health and safety obligations are achieved throughout the project lifecycle.
• Building strong relationships with landlords, local authorities, consultants and third parties to overcome barriers and support successful delivery.
• Providing clear and meaningful project reporting, enabling informed decision making and effective risk management.
• Acting as a trusted advisor to stakeholders, balancing customer, colleague, operational and commercial considerations.
• Continuously identifying opportunities to improve project delivery, construction standards and the overall performance of Metro Bank's estate.

What will you need?

• Proven experience delivering retail fit out, refurbishment and construction programmes within a multi-site environment.
• Strong project and programme management experience across the full project lifecycle, from feasibility and design through to construction and handover.
• Experience managing complex stakeholder groups, building credibility and influencing decisions at all levels.
• Strong commercial acumen with experience managing project budgets, contracts, procurement activities and change control processes.
• A thorough understanding of construction legislation, regulatory compliance, health and safety and risk management principles.
• Experience leading external consultants, contractors and multidisciplinary project teams to achieve successful outcomes.
• The ability to balance strategic thinking with hands-on delivery and practical problem solving.
• Strong communication skills with the ability to articulate complex information clearly and confidently.
• A proactive and collaborative approach, with the confidence to challenge, innovate and continuously improve.
• Experience delivering customer-facing retail environments where quality, customer experience and operational continuity are critical.
• A recognised qualification in a construction-related discipline such as Project Management, Quantity Surveying, Building Surveying, Construction Management, CIOB or RICS.

Our Promise to You

• You’ll join a bank that is investing in the future of its stores, workplaces and customer experience.
• We’ll empower you to take ownership of a diverse portfolio of projects and influence decisions that have a lasting impact across the business.
• You’ll be part of an inclusive culture that values individuality, celebrates diverse perspectives and encourages everyone to bring their authentic self to work. Our commitment to Diversity, Equity and Inclusion is fundamental to who we are and how we serve our customers.
• We’ll reward your contribution with a competitive salary, discretionary annual bonus and a comprehensive benefits package, including generous holiday allowance, pension, healthcare, life assurance and a range of colleague benefits.

At Metro Bank, we’re creating the next generation of customer and colleague environments. If you’re an experienced construction professional who thrives on delivering complex projects, influencing change and creating exceptional spaces, we’d love to hear from you.

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!