Consents & Liaison Officer

Dalcour Maclaren Limited; Leatherhead; Hybrid; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Annual bonus

25 days leave

Vitality Health

Flexible working

Pension scheme

Life insurance

Cycle to work

Maternity leave

Paternity leave

EAP

Job summary

Dalcour Maclaren Limited is seeking a Consents & Liaison Officer to coordinate liaison with clients, landowners and stakeholders, arrange access to land, serve notices and obtain consents. You will work with project teams on-site and support reinstatement and land management activities.

You will ensure accurate records, timely client updates and compliant processes while contributing to efficient project delivery and net-zero objectives.

Qualifications

• Have a full UK driving licence.
• Strong knowledge of agriculture and rural affairs.
• Understand and demonstrate excellent customer service.
• Be commercially focused and keen to use innovation and technology to deliver efficiencies.
• Willingness to challenge the norm.
• Excellent communication skills.
• Be self-motivated and organised.

Responsibilities

• Manage liaison activities with clients, contractors, landowners, farmers, occupiers and other stakeholders in support of client objectives.
• Arrange access to private land.
• Serving notices.
• Obtain agreements/consents, evidencing condition of land before entry.
• Advise and agree reinstatement of land and deal with agricultural loss claims.
• Work closely with project teams, often operating from the project/client site.
• Maintain and improve record-keeping and provide regular client updates and billing accuracy.

Skills

Driving license

Agriculture knowledge

Customer service

Communication

Job description

At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.

As a Consents & Liaison Officer you will:

• Manage liaison activities with clients, contractors, landowners, farmers, occupiers and other stakeholders in support of client objectives
• Arrange access to private land
• Serving notices
• Obtain agreements/consents, evidencing condition of land before entry
• Advise and agree reinstatement of land and deal with agricultural loss claims
• Ensure the team proactively engages with landowners and occupiers on site as required projecting a professional image of the client and DM
• Work closely with the project teams, often operating from the project/client site
• Ensure all parties are kept updated and report on requirements by working closely with key stakeholders and their subcontractors, providing client updates through IT systems and meetings
• Ensure good record keeping in the team to monitor and review progress, provide regular client updates and ensure accurate billing
• Carry out work in compliance with relevant legal, regulatory, contractual and organisational requirements and policies
• Support and provide constructive line management to own direct reports, engaging in regular progress review and feedback meetings and delegating tasks effectively
• Maintain and improve own knowledge and skills through company run training

The successful candidate will:

• Have a full UK driving licence
• Have strong knowledge of agriculture and rural affairs
• Understand and demonstrate what excellent customer service looks like
• Be commercially focused and keen to use innovation and technology to deliver efficiencies
• Possess a willingness to challenge the norm
• Have excellent communication skills
• Be self-motivated and organised

Benefits:

• Annual bonus scheme
• 25 days annual leave plus 1 day to celebrate your birthday
• Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)
• Flexible working through our ‘Flexible Advantage’ supporting working families & your work/life balance
• Pension Scheme via The Peoples Pension
• Life insurance (4x Base Salary)
• Cycle to work scheme
• 26 Weeks paid Maternity Leave
• 4 Weeks paid Paternity Leave
• BHN Extras – provides discounted gift cards for hundreds of popular retailers
• Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years’ service
• Sabbatical Policy effective at 3 years’ service
• Professional development – paid study leave
• Military service paid leave (7.5 days per year)
• Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support
• 2 x Company-wide events every year, in addition to multiple office socials throughout the year

Dalcour Maclaren is an equal opportunities employer. At Dalcour Maclaren, our people help drive the transition to net zero by unlocking consents for the UK’s utilities and infrastructure sector. Whether you're starting out or bringing years of experience, a Dalcour Maclaren job has a real impact on your career, our clients, and the systems that power and connect the UK. We’re always open to hearing from top talent.