Connectivity Services Manager

Spirax-Sarco Engineering; Cheltenham; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Connectivity Services Manager to lead a dedicated team overseeing the global connectivity network. This pivotal role involves managing network infrastructure, ensuring seamless operation, and driving change through technology. You will mentor skilled engineers, collaborate with service providers, and contribute to the design of IT solutions that meet diverse business needs. With a focus on communication, problem-solving, and strategic planning, you will play a crucial role in optimizing network performance and maintaining high standards. Join a forward-thinking company that values inclusivity and sustainability in creating a more efficient world.

Benefits

27 days holiday plus Wellbeing day

Private Medical Insurance

Bonus scheme

Sharescheme

Enhanced pension plan

Life assurance

Discount scheme

Flexible working

Free onsite parking

Access to a personal discounts’ portal

Qualifications

• Extensive experience in Network Services and IT.
• Demonstrable ability in leading and developing a team.

Responsibilities

• Oversee global connectivity network and manage a team.
• Coordinate with service providers to meet connectivity standards.

Skills

Team Leadership

Network Protocols

Problem-Solving

Vendor Negotiation

Analytical Skills

Tools

Network Monitoring Tools

Job description

Connectivity Services Manager

Location: Cheltenham, UK (Hybrid working)

Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme.

Role Overview:

The Connectivity Services Manager will be responsible for overseeing the global connectivity network, ensuring seamless and efficient operation across the organisation. The post-holder will manage a dedicated team, overseeing network assets and maintaining the network infrastructure.

Your objectives and responsibilities will focus on:

• Managing and growing a team of skilled connectivity engineers, providing mentorship and development opportunities.
• Coordinating with managed service providers to ensure all connectivity services meet the organisation’s standards and requirements.
• Contributing to the design and selection of IT solutions, ensuring they meet functionality, data, security, integration, infrastructure, and performance needs.
• Leveraging technology to drive change and support business processes; assisting with integration and initial implementation, including testing and assurance.
• Identifying, documenting, and managing risks, issues, and critical success factors requiring remediation.
• Promoting and maintaining design standards and methodologies within the team and wider business.
• Estimating costs and preparing business cases for IT solutions, considering infrastructure, development, and support.

Your previous experience is likely to include:

• Extensive experience in Network Services, IT, or a related field.
• Demonstrable experience and ability in leading and developing a team of network professionals.
• Mentoring, training, and performance management.
• Developing and executing strategic plans for network infrastructure.

To be successful in this role you will:

• Demonstrate Company Core Values at all times.
• Demonstrate excellent communication, interpersonal, analytical, and problem-solving skills.
• Possess a deep understanding of network protocols and technologies.
• Show expertise in network designs, implementation, and troubleshooting.
• Possess strong vendor negotiation and relationship management skills, ensuring service quality and favourable terms.
• Be proficient in using network monitoring tools to optimise performance and identify & resolve network bottlenecks.
• Show skills in managing budgets and reducing costs without compromising quality, with the ability to prepare detailed cost estimates and business cases.

Company Overview:

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping, and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer, and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare.

Benefits:

You will receive a competitive salary (and a discretionary bonus), flexible working, and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal.

Inclusion Commitment:

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet, and shareholders by creating a truly equitable working environment where everyone feels included.