Connections Technical Coordinator

National Energy System Operator; Warwick; Hybrid; GBP 48,000 - 53,000; Full time

Benefits offered by this job

Bonus based on company performance

26 days annual leave

Pension with employer contribution up 

NESO Savings Plan with matching

Job summary

National Electricity System Operator (NESO) is seeking a Technical Coordinator for the Connections Hub in Warwick. The role focuses on coordinating the Connections Reform program, with responsibility for scheduling, logs, action tracking and delivering concise technical outputs.

You will collaborate with Transmission Owners, DNOs and NESO SMEs to unblock blockers, drive momentum and deliver tangible improvements to inter-network processes. Hybrid working is supported.

Qualifications

• Experience in coordinating complex programs or projects involving multiple stakeholders.
• Strong written and verbal communication skills, with ability to produce clear reports and summaries.
• Proven ability to manage calendars, meetings and action tracking.
• Demonstrated collaboration across internal teams and external partners.

Responsibilities

• Provide interface between NESO and network operators for Connections Reform.
• Act as point of contact with Transmission Owners (TOs) and Distribution Network Operators (DNOs).
• Coordinate and implement improvements to the Connections process across workstreams.
• Support Senior Hub Leads and Joint Industry Governance structure.
• Capture technical summaries, reports, actions and decisions from working groups.
• Produce high-quality outputs on complex subject matter within tight timescales.
• Build relationships with internal stakeholders and external partners.
• Own outputs of working groups and progress actions for Connections reform.
• Prepare agendas and close actions; manage schedules and logistics.

Skills

Stakeholder management

Communication

Report writing

Diary management

Scheduling

Cross-team collaboration

Tools

Microsoft Office

Job description

About The Role

Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system. You’ll be based within the Customer Connections Directorate at the National Electricity System Operator (NESO) in the Connections Hub Team.

The Connections Hub Team act as the central coordination and communication bridge between NESO and external stakeholders, ensuring alignment, clarity, and progress across the Connections function.

We have 3 roles available (2 permanent and 1 fixed term contract). These roles will work across all areas of Connections Reform, developing oversight on plans and processes, and supporting solution development for complex problems.

Through effective facilitation of workshops and meetings, the Hub ensures discussions are focused, productive, and outcome-driven working alongside the external governance process.

The Technical Coordinator will prepare high-quality materials, manage scheduling and logistics, capture clear summaries, reports, actions, and decisions, ensuring ownership, momentum and solutions are achieved.

This role is based from our Warwick office, we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

• Providing the interface between NESO and network operators as part of implementation and continuation of Connections Reform
• Act as a point of contact and working with Transmission Owners (TOs), Distribution Network Operators (DNOs) and NESO subject matter experts to promote and foster a collaborative way of working, identifying blockers, risks and opportunities to inter-network processes
• Driving coordination of parties to integrate ways of working and focus on implementing tangible improvements to the Connections process
• Support the Senior Hub Leads and work alongside the Joint Industry Governance structure across multiple workstreams with technical administration
• Capture clear technical summaries and reports, actions, and decisions of the outputs of the working groups
• Producing high quality, accurate outputs on complex subject matter in short timescales
• Establishing and building relationships with internal stakeholders and external partners
• Owning the outputs of the working groups and being accountable for ensuring progression of the actions to ensure progression of Connections reform
• Prepare high-quality discussion materials, creating agendas and action closures
• Managing schedules and logistics

Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.

About You

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:

• Is passionate about delivering results and driving change
• Has experience of working in a fast paced environment
• Has solid experience of stakeholder management
• Is a strong communicator with excellent report writing skills
• Has strong experience of managing diaries, schedules, organising meetings and dot box management

What You'll Get

A competitive salary of £48,000 - £53,000 pa dependent on experience and capability

• You will receive a bonus based on company performance
• 26 days annual leave as standard
• A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution

Benefits

• Flexible Bank Holidays & Holiday Trading
• Additional Birthday Day Off
• Cycle to Work Scheme, Retail & Gym Discounts
• Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance

About Us

At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030.

In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users.

Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value.

The time to deliver is now. Join the energy transformation and help shape the future.

Your energy. Our future. Together

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

More Information

Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment.

Interviews will be held w/c 19th October.

We remain committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds.