Connected Service Operations Field Engineer

Daisy Corporate Services Trading Limited; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A dynamic position for a Connected Service Operations Field Engineer based in London. This role involves installing, troubleshooting, and configuring voice and data solutions in a fast-paced environment. The company offers a comprehensive benefits package and a hybrid working model to support work-life balance, emphasizing employee wellbeing and professional growth.

Benefits

Private medical coverage

Discounted health plans

Eye care scheme

Health and wellbeing programs

Flexible working model

25 days annual leave increasing with service

Qualifications

• Basic understanding of networking concepts.
• Strong computer literacy.
• Ability to create positive customer experiences.
• Collaborative mindset and effective team working skills.

Responsibilities

• Set up voice and data services at customer sites.
• Resolve issues with hands-on support.
• Customize hardware to meet customer requirements.
• Provide expert support in customer communications rooms.

Skills

Networking Knowledge

Technical Skills

Customer Service

Teamwork

Job description

Connected Service Operations Field Engineer, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: acf6cd868eb7

Job Views: 5

Posted: 25.06.2025

Expiry Date: 09.08.2025

Job Description

Exciting Opportunity: Elevate Your Career in a Fast-Paced, Dynamic Environment!

Join our vibrant team as a Connected Service Operations Field Engineer and play a key role in delivering cutting-edge voice and data solutions to our customers. This role involves installing, troubleshooting, configuring hardware, and supporting customer communications rooms, all within a fast-paced organization that values growth and expertise.

Responsibilities

• Install and Innovate: Set up voice and data services at customer sites, ensuring seamless connectivity.
• Troubleshoot: Resolve issues with hands-on support after initial triage by our Service Operations team.
• Configure Hardware: Customize hardware to meet customer requirements.
• Customer Support: Provide expert support in customer communication rooms for wider engineering initiatives.

Qualifications

• Networking Knowledge: Basic understanding of networking concepts.
• Technical Skills: Strong computer literacy.
• Customer Service: Ability to create positive customer experiences.
• Teamwork: Collaborative mindset and effective team working skills.

Additional Benefits

We offer a comprehensive benefits package including private medical coverage, discounted health plans, an eye care scheme, and health and wellbeing programs supported by our Wellbeing Team. Our hybrid working model provides flexibility, and our annual leave starts at 25 days, increasing with service. We prioritize work-life balance and employee wellbeing.