Connected Car Change Coordinator

Connected Car Change Coordinator
Location: Crewe
Contract: Until 31st January 2026 (Potential extension)
Hours: 37 per week
IR35 Status: Outside IR35
Working Pattern: Hybrid – Flexible

This is an excellent opportunity to join the Connected Car department within a leading luxury automotive manufacturer. As a Connected Car Change Coordinator, you will play a central role in coordinating and overseeing software change processes across complex systems, working closely with internal teams, external suppliers, and Group partners.

This role is ideal for someone with a strong background in IT or software change management who thrives on cross-functional coordination, stakeholder engagement, and process ownership. You'll need critical thinking, strong communication skills, and a proactive approach to driving operational change management within the automotive digital domain.

Key Responsibilities of the Connected Car Change Coordinator:

• Manage the end-to-end software change process within the Connected Car department, ensuring all changes are tracked, assessed, and delivered according to Group standards.
• Liaise with internal and external stakeholders, including suppliers and Group partners, to gather approvals, assess risks, and communicate deployment timelines.
• Chair and coordinate the Connected Car Change Approval Board, ensuring all changes are reviewed, approved, and documented effectively.
• Attend Group deployment and change meetings to represent the department and support cross-functional alignment.
• Maintain a change log and change statistics; publish and report change activity (planned/unplanned) to the wider business.
• Support transition management by establishing and documenting operational processes and maintaining a list of standard changes.
• Provide backup for Incident Management, supporting the wider operations team when required.
• Evaluate the risk and impact of proposed changes, assisting in the preparation and submission of change requests across the Group toolset.
• Coordinate with the App team for releases and updates, ensuring all changes are accurately recorded and communicated.
• Maintain oversight of the Shared Connected Car Change mailbox and act as a key point of contact for change-related queries.

Key Skills & Experience Required for the Connected Car Change Coordinator role:

• Proven experience in change management within an automotive or IT/software environment.
• Strong knowledge of IT change management processes, ideally aligned with ITIL principles.
• Effective stakeholder and communication skills, with the ability to coordinate across multiple departments and external partners.
• Good digital literacy and confidence working with data and software tools.
• Hands-on experience with JIRA and familiarity with Group systems or similar environments.

Qualifications:

• Degree in Computer Science, Engineering, Project Management, or equivalent experience.
• Formal Change Management training or certifications are desirable.