Confluence Business Analyst

HelloKindred; Sheffield; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

HelloKindred are specialists in staffing marketing, creative and technology roles, offering on-site, remote or hybrid solutions. They seek an experienced Business Analyst to bridge business and technology across multiple workstreams, focusing on process improvement and change initiatives in the financial services domain.

The role requires strong stakeholder management, analytical skills and experience delivering BRDs, user stories and data requirements.

Qualifications

• Experience as a Business Analyst in large-scale change, transformation, or technology programmes.
• Strong understanding of business analysis methodologies, frameworks, and best practices.
• Experience gathering and documenting complex business and functional requirements.
• Excellent stakeholder management across organisational levels.
• Analytical, problem-solving and critical-thinking abilities.
• Experience using Agile, Waterfall, or hybrid delivery methodologies.
• Strong written and verbal communication and presentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience facilitating workshops and leading requirement-gathering sessions.
• Experience within banking, financial services, capital markets, insurance, or other regulated environments, preferably.
• Knowledge of regulatory change initiatives and relevant industry standards.
• Familiarity with data analysis, process modelling, and business process improvement techniques.
• Experience using Jira, Confluence, Visio, Azure DevOps or similar platforms.
• Professional BA certifications such as BCS/CBAP/Agile BA preferred.

Responsibilities

• Elicit, analyse, document, and validate business requirements through workshops, interviews, process reviews, and stakeholder engagement activities.
• Collaborate closely with business stakeholders, project managers, product owners, architects, and technical teams to define solutions that meet business needs.
• Produce high-quality documentation, including BRDs, Functional Specifications, User Stories, Process Maps, Gap Analyses, and Data Requirements.
• Facilitate workshops and stakeholder meetings to gather requirements, define scope, and achieve agreement on project deliverables.
• Analyse current business processes and identify opportunities for operational improvement, automation, efficiency gains, and cost reduction.
• Support the development of target operating models, business process redesign, and transformation initiatives.
• Work closely with development and testing teams to ensure requirements are clearly understood and accurately implemented.
• Support User Acceptance Testing (UAT) activities, including test planning, test execution, defect management, and business sign-off.
• Conduct impact assessments, risk analysis, and change management activities where required.
• Support programme governance by providing updates, status reports, requirements traceability, and documentation throughout the project lifecycle.
• Ensure solutions align with organisational objectives, regulatory requirements, and best practice standards.

Skills

Business analysis

BA methodologies

Requirements gathering

Stakeholder management

Analytical thinking

Hybrid/Agile delivery

Communication

Multi-tasking

Workshop facilitation

Financial services

Regulatory knowledge

Data analysis

Jira/Confluence

BA certifications

Education

BA certifications

Tools

Jira

Confluence

Visio

Azure DevOps

Job description

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better.We do this by disrupting traditional employment barriers –connecting ambitious talent to flexible opportunities with trusted brands.

Job Description

Anticipated Contract End Date/Length: March 29, 2027
Work Set Up: Hybrid (3 days per week in office)
Clearance Required: BPSS

Our client in the Information Technology and Services industry is looking for an experienced and highly motivated Business Analyst to join a dynamic and fast-paced organisation. This role is responsible for bridging the gap between business stakeholders and technology teams, ensuring strategic objectives are translated into clear business requirements and successful project outcomes.

The successful candidate will play a critical role in driving business change, process improvement, and technology transformation initiatives across multiple workstreams. The ideal candidate will possess strong analytical skills, excellent stakeholder management capabilities, and a proven track record of delivering business analysis activities within complex environments. Experience within the financial services sector is highly desirable, particularly in supporting regulatory, operational, risk, data, or technology change programmes.

Responsibilities

• Elicit, analyse, document, and validate business requirements through workshops, interviews, process reviews, and stakeholder engagement activities.
• Collaborate closely with business stakeholders, project managers, product owners, architects, and technical teams to define solutions that meet business needs.
• Produce high-quality documentation, including Business Requirement Documents (BRDs), Functional Specifications, User Stories, Process Maps, Gap Analyses, and Data Requirements.
• Facilitate workshops and stakeholder meetings to gather requirements, define scope, and achieve agreement on project deliverables.
• Analyse current business processes and identify opportunities for operational improvement, automation, efficiency gains, and cost reduction.
• Support the development of target operating models, business process redesign, and transformation initiatives.
• Work closely with development and testing teams to ensure requirements are clearly understood and accurately implemented.
• Support User Acceptance Testing (UAT) activities, including test planning, test execution, defect management, and business sign-off.
• Conduct impact assessments, risk analysis, and change management activities where required.
• Support programme governance by providing updates, status reports, requirements traceability, and documentation throughout the project lifecycle.
• Ensure solutions align with organisational objectives, regulatory requirements, and best practice standards.

Qualifications

• Bring proven experience working as a Business Analyst within large-scale change, transformation, or technology programmes.
• Demonstrate strong understanding of business analysis methodologies, frameworks, and best practices.
• Possess experience gathering and documenting complex business and functional requirements.
• Apply excellent stakeholder management skills to engage effectively at all organisational levels.
• Demonstrate strong analytical, problem-solving, and critical-thinking abilities.
• Bring experience using Agile, Waterfall, or hybrid delivery methodologies.
• Possess strong written and verbal communication and presentation skills.
• Demonstrate the ability to manage multiple priorities effectively within a fast-paced environment.
• Bring experience facilitating workshops and leading requirement-gathering sessions.
• Demonstrate experience within banking, financial services, capital markets, insurance, or other regulated environments, preferably.
• Possess knowledge of regulatory change initiatives and relevant industry standards.
• Bring familiarity with data analysis, process modelling, and business process improvement techniques.
• Demonstrate experience using tools such as Jira, Confluence, Visio, Azure DevOps, or similar platforms.
• Hold professional certifications such as BCS Business Analysis, CBAP, Agile BA, or equivalent, preferably.

Additional Information

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.