Conflicts Supervisor

Gibson Dunn; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Gibson Dunn in London seeks an experienced Conflicts Supervisor to lead the conflicts coordinators and analysts. You will guide the team, oversee conflict checks, and ensure timely, accurate reporting while maintaining strict compliance with internal protocols.

The role requires deep knowledge of conflicts concepts, strong communication, and supervisory experience in a fast-paced environment. You will train staff on Intapp and related processes and support process improvements.

Qualifications

• Bachelor's degree required; JD or paralegal certification preferred.
• Extensive understanding of legal conflicts concepts and related ethical rules.
• Experience in conflicts roles with supervisory experience a plus.
• Familiarity with conflicts databases such as Intapp, Dunn & Bradstreet, Aderant.

Responsibilities

• Supervise day-to-day activities of Conflicts Coordinators and Analysts.
• Provide guidance to the Conflicts team and manage team dynamics.
• Oversee conflict check process with timely, accurate reports and research.
• Provide escalation point for Conflicts staff and review conflict reports.
• Monitor quality and consistency of conflicts searches and reporting.
• Give clear verbal and written feedback on work quality.
• Ensure internal protocols are followed; train new hires in processes and Intapp.
• Train assistants in submitting conflicts requests and lifecycle of new matters.
• Help implement and improve conflicts processes and procedures.
• Identify and elevate conflicts issues to Sr. Manager, Intake/Conflicts.
• Handle administrative duties such as timecards, PTO, holiday coverage, reviews.

Skills

Multitasking

Communication skills

Legal conflicts knowledge

Analytical thinking

Decision making

Customer service

Fast-paced environment

Flexibility

Education

Bachelor's degree

JD or paralegal certification

Tools

Intapp

Dunn & Bradstreet

Aderant

Job description

Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high‑stakes. The firm's work is distinguished by a unique combination of precision and vision.

Responsibilities

• Supervise the day-to-day activities of the Conflicts Coordinators and Conflicts Analysts.
• Provide guidance to the Conflicts team and manage team dynamics.
• Work directly with the Conflicts Coordinators to oversee the conflict check process, ensuring timely and accurate delivery of reports, research, response time, time-sensitive issues and other challenges.
• Provide an escalation point for the Conflicts Coordinators and Conflicts Analysts.
• Review and analyze conflict reports; elevate complex issues to Conflicts Attorneys and Office of General Counsel as needed.
• Monitor and maintain the quality and consistency of conflicts searches and reporting standards.
• Provide clear verbal and written feedback regarding any work quality deficiencies.
• Ensure internal protocols and procedures are properly followed.
• Working with the Training Specialist, train Conflicts team new hires in our internal department processes and procedures; including research, conducting conflicts searches and Intapp.
• Train new assistants in the process of submitting conflicts requests, navigating Intapp and the lifecycle of the new matter intake process.
• Help implement and improve conflicts processes and procedures.
• Identify and elevate conflict and unresolved issues to the Sr. Manager, Intake/Conflicts.
• Administrative duties such as timecards, PTO, holiday coverage, employee reviews and other duties as assigned.

Qualifications

• Ability to manage multiple priorities under tight deadlines.
• Strong written and verbal communication skills.
• Extensive understanding of legal conflicts concepts and related ethical rules.
• Exceptional critical thinking and analytical skills.
• Excellent decision-making skills and demonstrated ability to think on your feet.
• Excellent customer service skills and proficiencies.
• Comfortable working with attorneys and other legal staff.
• Comfortable in a high demand, fast paced environment.
• Flexibility regarding work hours and schedule.

Experience

• Bachelor's degree required; JD or paralegal certification preferred.
• Minimum 6 years of experience in a conflicts role.
• At least 1-2 years of supervisory or team leadership experience.
• Familiarity with legal conflicts databases (e.g., Intapp, Dunn & Bradstreet, Aderant) preferred

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities. We strive to ensure an inclusive and accessible hiring experience. The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.

If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at [e-mail] . Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process. Inquiries about the status of an application or other non-accommodation matter will not receive a response.