Job Description
Your Role
- Co-manage the Business Acceptance analyst team in Manchester, providing training, support, and guidance for their development.
- Oversee new business acceptance checks to ensure quality and service levels.
- Coordinate with senior team members in other jurisdictions in the UK and globally for resource allocation and workflow management.
- Advise partners and lawyers on compliance with legislation, professional standards, and firm policies.
- Assist in managing and developing new business acceptance policies, procedures, and systems.
Key Responsibilities & Challenges
People Management
- Line-manage analysts in Manchester, including performance management.
- Train, supervise, motivate, and support the analyst team, providing constructive feedback.
- Assist with recruitment and onboarding of team members.
Resource Management
- Coordinate workload allocation globally with team leaders.
- Implement quality assurance procedures for consistent team output.
Service Delivery
- Advise on complex new business acceptance queries across practice areas.
- Build relationships with senior stakeholders.
- Support and supervise the analyst team in resolving legal, commercial, financial crime, and reputational risk issues.
- Manage training programs for new and existing team members.
- Deliver training on business acceptance issues.
- Occasionally be available outside core hours for global needs.
Process and Systems Management
- Review and improve business acceptance processes and procedures.
- Identify improvement opportunities with colleagues.
- Assist with audits and reviews of business acceptance procedures.
- Provide input on enhancements to conflicts management IT systems.
- Promote continuous improvement and innovation within the team.
Essential Skills & Experience
- 6 + years of experience in AML/Conflicts work within a top law firm
- Experience in team management, training, and performance management.
- Strong analytical skills, hard-working, flexible, and committed to high service standards.
- Team-oriented, systematic, well-organised, and attentive to detail.
- Ability to work under pressure and prioritise efficiently.
- Strong relationship-building and communication skills.