Configuration Technician (Level 3)

Celestra Limited; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Celestra Limited is seeking a Configuration Technician to provide IT service solutions for hospitality and retail customers. The role involves hardware configuration, troubleshooting, and maintaining quality control. Ideal candidates should have a background in IT, excellent communication skills, and relevant certifications, with opportunities for professional growth and rewards.

Benefits

Bonus Scheme & Pension Contributions

Cycle to Work Scheme

Private Medical Insurance

Tech Payment Scheme

Brilliant Discounts

Fresh Fruit Delivery

23 days holiday, increasing to 25

Modern Offices with recreational facilities

Daily coffee van

Employee Assistance Programme (EAP)

Qualifications

• Background in IT, configuration, or EPOS sectors with hands-on involvement.
• Proficient with modern Windows operating systems.

Responsibilities

• Configuring and testing duties across various IT hardware.
• Perform troubleshooting and diagnostics as required.
• Manage personal tasks in line with schedule of works.

Skills

Communication Skills

Attention to Detail

Time Management

Focus & Concentration

Education

College-level IT certification

A-level IT certification

CompTIA or CCNA

Job description

Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.

About the Role

The Configuration Technician will be delivering IT service solutions to hospitality and retail customers and continuously expanding the client base. We are looking for an experienced Technician with knowledge of bespoke IT deployments.

What You’ll Do:

• Hardware: Configuring and testing duties across a variety of IT hardware such as tablets, laptops, digital menu boards, kiosks, tills and more
• Resolution: Perform troubleshooting and diagnostics where required
• Planning: Manage personal tasks in line with schedule of works
• Quality: Perform quality control checks inline with departmental expectations, raising concerns where applicable
• Additional: Carry out any other duties such as maintenance, evaluation and hardware cleaning.

What You’ll Bring:

• Exposure: Background in IT, configuration, or EPOS sectors, with hands-on involvement in networking, hardware, and software deployments.
• Qualifications: Holds college-level (IT), A-level (IT), or equivalent certifications e.g. CompTIA or CCNA
• Communication Skills: Strong verbal and written English skills, able to convey information clearly and concisely to both internal teams and external customers.
• Physical Capability: Adaptable and physically capable, understanding the physical demands of the role.
• Technical Knowledge: Proficient with modern Windows operating systems and related technologies.
• Focus & Concentration: Maintains high concentration during repetitive or routine configuration tasks.
• Attention to Detail & Time Management: Highly detail-oriented, organised, and self-motivated to meet deadlines efficiently.

What We Offer

Bonus Scheme & Pension Contributions

Cycle to Work Scheme – Plus seasonal health perks like free flu jabs and eye tests on us.

Private Medical Insurance – Including 24/7 digital GP access, so you’re covered round the clock.

Tech Payment Scheme – In partnership with Curry’s, spread the cost of your next must-have gadget.

️ Brilliant Discounts – Enjoy savings on the high street, in restaurants, and on your travels

Fresh Fruit Delivery every week, plus breakfast and lunch on site

23 days holiday, increasing to 25 days after 3 years’ service – plus all the UK bank holidays off.

Modern Offices – With pool table, ping pong, and our very own pub garden for a proper summer BBQ.

On-Site Treats – A daily coffee van to perk you up, and an ice cream van when the sun’s out.

Recognition & Rewards – From Star of the Month to Team Hug and spontaneous shout-outs

Team Socials – From team parties to charity fundraisers, there’s always something going on.

Employee Assistance Programme (EAP) – 24/7 confidential support, whatever life throws your way.

Career Development – Ongoing professional development and clear internal progression routes

Holiday Trading – Fancy a bit more time off? You can buy extra holiday at any time of the year.