Configuration Technician

Celestra Limited; United Kingdom; Remote; GBP 25,000 - 45,000; Full time

Job summary

Join a dynamic IT services company that excels in delivering innovative solutions to major hospitality and retail clients. As a Configuration Technician, you will be at the forefront of bespoke IT deployments, configuring a range of hardware and leading teams to ensure top-quality service. This role offers exciting opportunities to work on complex systems, collaborate with project teams, and contribute to significant client projects. Enjoy a vibrant workplace with modern offices, team events, and a variety of perks that enhance your work-life balance. If you're passionate about technology and looking to make an impact, this is the perfect opportunity for you.

Benefits

Pension & Bonus Scheme

Modern Offices

Team Events & Celebrations

Office Perks

Daily Coffee Van

Holiday Allowance

Exclusive Discounts

Cycle to Work Scheme

Qualifications

• Hands-on experience with networking, hardware, and software deployments.
• Relevant certifications like MCSA or CCNA are essential.

Responsibilities

• Configuring and testing IT hardware for clients in hospitality and retail.
• Leading build teams and ensuring quality output and reporting.

Skills

Networking

Hardware Deployment

Software Deployment

Communication Skills

Leadership

Virtualisation Knowledge

Attention to Detail

EPOS Systems Experience

Education

MCSA Certification

Degree in Computer Science

COMPTIA+ Certification

CCNA Certification

Tools

VMware

Microsoft Office

Job description

Join Celestra – Where Innovation Meets Excellence!

At Celestra, we’re a dynamic and successful IT services company, delivering cutting-edge solutions to some of the biggest names in hospitality and retail. We take pride in building long-term partnerships, seamlessly integrating with our clients’ teams to help them achieve their digital visions. With a strong presence across the UK, we’re known for our exceptional customer experience and unmatched speed of delivery.

As a Configuration Technician, you’ll play a pivotal role in delivering top-tier IT solutions to our hospitality and retail clients. We’re looking for a highly skilled and experienced technician with a strong background in bespoke IT deployments.

What You’ll Be Doing

1. Configuring & testing a range of IT hardware, including tablets, laptops, kiosks, tills, customer order displays, switches, routers, and servers.
2. Leading Build Teams, ensuring top-quality output and accurate reporting.
3. Advanced Troubleshooting & Diagnostics for complex IT systems.
4. Optimising Build Processes, implementing solutions, and maintaining technical documentation.
5. Collaborating with Project Teams & Clients, effectively communicating technical challenges and solutions.
6. Managing Your Workload efficiently to meet project deadlines.
7. Conducting Quality Control Checks to maintain the highest standards.
8. Occasional On-Site Installations, setting up and configuring EPOS systems at client locations.
9. Supporting Internal IT Infrastructure, including network management and cabinet maintenance.

What We’re Looking For

1. Hands-on exposure to networking, hardware, and software deployments.
2. Relevant Qualifications: MCSA (Microsoft Certified Solutions Associate) or a degree in a computer-related field or COMPTIA+ / CCNA.
3. Networking Expertise: Experience configuring servers, switches, patching, and comms cabinets.
4. Strong Communication Skills: Ability to convey technical information clearly to both internal teams and clients.
5. Leadership & Ownership: Confident in motivating teams and taking responsibility for technical challenges.
6. Virtualisation Knowledge: Experience with VMware or Virtual Machines.
7. Physical Adaptability: Comfortable handling hardware installations and configurations.
8. OS Expertise: Strong knowledge of Windows desktop and server environments.
9. Programming & Scripting: Familiarity with C#, Python, and HTML is a plus!
10. Attention to Detail: Capable of maintaining accuracy while performing repetitive tasks.
11. EPOS Experience: Experience working with Electronic Point of Sales systems is advantageous.
12. Microsoft Office Proficiency: Strong skills in Excel, Word, and Outlook.

Why Join Celestra?

Pension & Bonus Scheme – Because your future matters to us.

Modern Offices – Complete with a pool table, table tennis, and an on-site pub garden (BBQs in the summer!).

Team Events & Celebrations – Charity events, social parties, and our monthly Team Hug Awards!

Office Perks – Fresh fruit deliveries, cereals, toast, and an on-site snack shop.

Daily Coffee Van – Start your mornings right with a selection of hot & cold drinks and snacks.

Holiday Allowance – 23 days plus bank holidays.

Exclusive Discounts – Enjoy deals on retail, hospitality, cinema, flights, and more.

Cycle to Work Scheme – Keep active and save money!