Configuration/Release Manager

Endeavour Recruitment Solutions; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading company seeks a certified Configuration Manager for a contract role with a significant European client, focusing on test environment management. The role involves coordination of releases, improvement of processes, and collaboration with various IT teams to ensure successful IT operations. Required skills include extensive experience with Atlassian tools, organization abilities, and a proactive approach to incident and problem management.

Qualifications

• Proven experience in managing test environments across multiple projects.
• Knowledge of Atlassian products and incident management processes.
• Strong organizational and communication skills.

Responsibilities

• Coordinate releases and changes in test environments following established processes.
• Streamline existing processes and participate in Continual Service Improvement.
• Prepare reports and maintain communication with IT operations teams.

Skills

Test environment management

Incident management

Communication

Organizational skills

Configuration management

Education

ISTQB certification

Tools

Jira

Confluence

Tempo

Documentum

Job description

• Technologies: ISTQB ITIL test environment JIRA Confluence Tempo Atlassian Documentum incident and problem management configuration management Release Management

Are you a certified Configuration Manager looking for a new contract opportunity working in a fantastic team for a large European client? Please get in touch for further details.

Essential experience required:

• Proven experience in Test environment management where environments were shared across multiple projects and maintenance activities.
• Experience using incidents and problem management processes.
• Working experience with Atlassian products (Jira, Confluence, Tempo).
• Experience with Document and Content management systems (Documentum).
• Experience in multicultural and multilingual IT operations departments
• Knowledge of ISTQB.

Role-specific skills, competencies & responsibilities :

• Strong organizational and communication skills.
• Support the coordination of releases and changes in the test environments by following the processes in place.
• Improve, streamline and expand existing processes.
• Schedule, plan and coordinate IT Operations resources to ensure effective and successful completion of releases & changes.
• Work closely with various IT teams to ensure a timely completion of releases & changes in the test environments.
• Follow up on incidents and problems management activities related to test environments.
• Prepare and maintain the calendar of test releases and communicate it to IT operations teams.
• Participate in Continual Service Improvement (CSI) ITIL lifecycle phase.
• Produce reports on activities for management.
• Attend meetings for communications and resolve blocking points.
• Willingness to explain the change and release processes in place for the test environment and act as a point of contact for questions related to release & change to stakeholders.
• Raise and follow up on identified risks.