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Conference Support Officer (Quality Assurance)

Coventry City Council

United Kingdom

On-site

GBP 22,000 - 30,000

Full time

20 days ago

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Job summary

Coventry City Council is seeking an enthusiastic individual for an administrative role within the Professional Support Service. This position involves essential support for Children’s Services, ensuring effective processes for meetings and contributing to positive outcomes for vulnerable children and families. The council values diversity and aims to create an inclusive environment, making this an excellent opportunity for those passionate about making an impact.

Benefits

Supportive working environment
Career development opportunities
Flexible, family-friendly culture

Qualifications

  • Self-starter and effective communicator.
  • Ability to thrive in a busy environment.
  • Strong organizational and problem-solving skills.

Responsibilities

  • Support complex meetings like Child Protection Conferences.
  • Produce electronic outcomes and minutes.
  • Align service improvements with Ofsted priorities.

Skills

Effective communicator
Strong organizational skills
Minute-taking skills
Problem solver
Attention to detail
Team player

Job description

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

Join us at Coventry City Council on our journey to shape a brighter future for the city's children, young people, and families! As a 'Good' Local Authority, we aim for excellence and prioritize children and young people in our practice. We're seeking enthusiastic, flexible individuals eager to develop their skills.

In our Professional Support Service, you'll support Children’s Services administratively, contributing significantly to positive outcomes for vulnerable children and families. Join our passionate team and make a meaningful impact on Coventry's children!

Our Values

Aligned with our One Coventry Values, we promote diversity and inclusion in our workforce, encouraging diverse thinking. We especially welcome applicants from minority ethnic, LGBT+, disabled, and neurodiverse communities to help us serve our residents with equity and respect.

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help everyone to be their best.
  • Engage and empower: We listen and work together as one.
  • Create and innovate: We embrace new ways to improve.
  • Own and be accountable: We deliver the best services.
  • Value and respect: We prioritize diversity and inclusion.
What is the job role?

This role, based within the Professional Support Service Quality Assurance Team (Administration), involves supporting complex meetings like Child Protection Conferences and Adults Safeguarding meetings. You will ensure smooth processes, produce electronic outcomes and minutes, and support service improvements aligned with Ofsted priorities. You must have the right to work in the UK, and this position is exempted under the Rehabilitation of Offenders Act 1974, requiring a DBS check.

Who are we looking for?
  • A self-starter and team player
  • Effective communicator with initiative
  • Strong organizational skills
  • Ability to thrive in a busy environment
  • Problem solver with excellent listening and attention to detail
  • Minute-taking skills
In return, we offer:
  • A supportive working environment
  • Career development opportunities
  • Flexible, family-friendly culture

For application support, visit our accessibility page. We offer guaranteed interviews for Armed Forces members, veterans, care leavers, and disabled individuals. The interview date is 17 July.

About Coventry: A proud, innovative city committed to social change, with around 5100 staff from diverse backgrounds, focused on excellence and community service.

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