Conference Services & Events Manager

Portico; London; On-site; GBP 50,000; Full time

Job summary

An established industry player is seeking a Conference Services and Events Manager to lead their dynamic team at a prestigious financial institution. This role offers the opportunity to manage high volumes of reservations and plan exceptional events, ensuring service excellence and client satisfaction. With a focus on continuous improvement and team development, you will thrive in a supportive environment that values hard work and dedication. Join this innovative firm and enjoy a rewarding career filled with growth opportunities and a vibrant company culture.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Proven experience in a high-end corporate or hotel environment.
• Ability to deliver results under pressure in a dynamic environment.

Responsibilities

• Manage high volumes of reservations and plan events.
• Oversee Events & Conference Services operation and motivate team members.

Skills

Event Management

Client Relationship Management

Administrative Skills

Attention to Detail

Tools

Audiovisual Equipment

Job description

Company Description

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.

Job Description

Portico is currently recruiting for a Conference Services and Events Manager to oversee our team based at an American multinational investment bank and financial services company located in the City.

This location is a flagship for Portico! The team takes pride in being the service partner chosen to deliver intuitive service, with careful planning and faultless standards.

They have a flexible, can-do approach and relish the opportunity to keep raising the bar, exceeding expectations at every turn.

The main duties of the successful candidate will involve managing high volumes of reservations and planning events. They will oversee all aspects of the Events & Conference Services operation, facilitate day-to-day supervision of our highly engaged team, and ensure continuous improvement of standards while motivating team members and supporting their skill development.

The candidate will also need to maintain excellent client relationships, growing the relationship with the client and bank staff to ensure we consistently exceed expectations.

Shift pattern: 40 hours per week, from Mon-Fri

Salary: £50,000

Qualifications

The successful candidate must have proven experience in a similar role within a high-end corporate or hotel environment.

They should be open-minded, strategic, and capable of delivering consistent results under pressure in a dynamic and evolving business environment.

High attention to detail and knowledge of service excellence are essential, along with pride in delivering exceptional service.

Excellent administrative skills are required to collate and report statistics. Experience with audiovisual equipment and hospitality services is desirable.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counseling & information services
• Access to Choices, our discounts and benefits platform, offering savings at high street retailers, hotels, cinemas, and more
• Our Training Academy provides excellent training and development opportunities