Conference Porter

The Milner; York; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Milner York recrute un Conference Porter pour rejoindre son équipe dynamique. Dans ce rôle, vous serez responsable de la mise en place des salles de réunion et du soutien aux événements tout en offrant un service client exceptionnel. Si vous êtes flexible, avez un œil pour le détail, et aimez travailler en équipe, alors ce poste est fait pour vous.

Benefits

Tarifs réduits sur les chambres d'hôtel pour vous et vos proches

Un jour de congé supplémentaire pour votre anniversaire

Programme d'assistance aux employés

Repas gratuits pendant le service

Événements sociaux et bien-être tout au long de l'année

Qualifications

• Approche amicale et professionnelle pour une expérience client positive.
• Capacité de travailler dans un environnement rapide avec flexibilité.
• Expérience en service de restauration est un plus.

Responsibilities

• Arrangement des salles selon les spécifications de l'événement.
• Assistance à l'exécution de divers aspects des événements.
• Maintien d'un environnement propre et organisé.

Skills

Communication

Teamwork

Problem Solving

Attention to Detail

Job description

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At RBH we believe our people are our biggest assets and understand
the value in putting them first. Our approach to diversity in the workplace,
health & wellbeing, sustainability and individuality sets us apart from our
competitors and is one of the reasons we are rated Top 30 Best Places to Work
in Hospitality! We are passionate about the industry and always on the
lookout for new talent to join us on our journey...

OUR HOTEL

The Milner York – Where heritage meets hospitality.

Rooted in York’s rich railway past, The Milner blends timeless
charm with modern comfort in the heart of the city. A historic stay, just
moments from the tracks. Join our fantastic team!

OUR BENEFITS

You will have access to a benefits package we believe truly works
for our people

Discounted hotel room rates for you and your friends & family

An additional day's holiday for your birthday

Enhanced Maternity, adoption & shared parental leave

Course Sponsorship

Refer a Friend scheme (earn £250 for each referral up to 5
referrals)

Flexible working arrangements

Wage Stream - choose how and when you get paid

Life Insurance

Employee Assistance Programme

Social and wellness events and activities all year round

Free meals on duty saving you over £1000 per year

And much much more!

Key Responsibilities of a Conference Porter:

MEETING ROOM SET UP: Arranging tables, chairs, audio-visual
equipment, food and beverage areas, and any other necessary materials according
to event specifications.

EVENT SUPPORT: Assisting with various aspects of event execution,
such as setting up banquets, moving equipment, and providing general support to
the events team.

EQUIPMENT MAINTENANCE: Ensuring all conference equipment is in
good working order and properly stored.

CLEANLINESS: Maintaining a clean and organised environment in line
with hygiene and health and safety standards throughout the event space,
including clearing and cleaning rooms after use.

CUSTOMER SERVICE: Providing a positive and helpful experience for
conference guests and organizers addressing any of their needs.

FLEXIBILITY & PROBLEM SOLVING: Adapting to last-minute
changing needs and requirements of the event, as well as responding to
unexpected issues, and working with other staff to resolve efficiently

WHAT WE NEED FROM YOU

A friendly, professional approach with a passion for creating
positive guest experiences.

Clear communication skills to interact confidently with guests and
colleagues.

A keen eye for detail, especially in set up accuracy and
cleanliness.

Team-focused, ready to jump in and support others during
turnarounds and other events.

Independence, working through a set up sheet provided by your
supervisors.

Flexibility and energy to thrive in a fast-paced setting, handling
peak times with ease.

Prior food and beverage service experience is a plus, but we
welcome a willingness to learn.

This role will be full time, mainly afternoon/evening shifts
depending on availability of event spaces.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We
believe in hiring a diverse workforce and sustaining an inclusive, people-first
culture. If at any point throughout our process you require reasonable
adjustments, please contact.