Conference Porter

Compass Group; Stone; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Conference Porter to join their dynamic team. In this role, you will ensure that conference rooms are impeccably set up, assist guests with their needs, and maintain a clean and welcoming environment. This position is perfect for someone who thrives in a fast-paced atmosphere and takes pride in delivering exceptional service. Join a company that values diversity, sustainability, and exceptional experiences, and be part of a team that creates memorable events for guests at some of the UK's most prestigious venues.

Benefits

Healthcare benefits

Free annual healthcare check

Entertainment discounts

Health & Wellbeing discounts

Travel discounts

Shopping discounts

Meals on duty

Pension scheme

Employee Assistance Programme

23 days + BH's off

Qualifications

• A positive attitude and passion for customer service are essential.
• Strong communication and teamwork skills are required.

Responsibilities

• Set up conference rooms according to client requirements.
• Assist delegates with AV equipment and maintain cleanliness.

Skills

Customer Service

Teamwork

Communication Skills

Problem-Solving

Time Management

AV Equipment Knowledge

Education

Experience in a similar role

Job description

As a Conference Porter, you will be a vital part of our Conference Department, ensuring that our guests receive exceptional service throughout their event experience. Your role will involve setting up and maintaining meeting rooms to the highest standard, assisting delegates with AV equipment, and keeping coffee stations and guest areas neat and tidy. This dynamic and hands-on role is perfect for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service.

Key Responsibilities:

• Ensuring conference rooms are perfectly set up according to client requirements, including arranging tables, chairs, and other equipment.
• Keeping coffee stations and guest areas clean, well-stocked, and presentable at all times.
• Assisting delegates with AV equipment and ensuring all technical aspects of the conference run smoothly (basic AV knowledge is desirable but not essential, as training will be provided).
• Providing excellent customer service by assisting guests with their needs and responding to requests promptly.
• Supporting the wider Conference and Events team to ensure seamless operations.

What We're Looking For:

• A positive, can-do attitude with a passion for great customer service.
• Strong teamwork and communication skills to collaborate effectively with colleagues and clients.
• A proactive approach to problem-solving and the ability to thrive in a fast-paced environment.
• Good time management and reliability, ensuring all tasks are completed efficiently.
• Willingness to learn and develop skills, particularly in AV equipment setup and troubleshooting.
• Previous experience in a similar role is advantageous but not essential - enthusiasm and dedication matter most!

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

Benefits:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodafone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Great things happen when people get together in our spaces to meet and spaces to sleep at Yarnfield Park. From conferences, meetings, training, and every business event in between, our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Yarnfield Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Job Reference: com/1004/M25405/52729552/R/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!