Conference Manager, Winners Circle (Incentive) Travel Lead

TN United Kingdom; Greater London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Conference Manager to lead global travel for its prestigious Winners Circle incentive events. This role involves collaborating with travel management companies to ensure seamless travel for over 5000 attendees. The ideal candidate will have extensive experience in event/project management, exceptional communication skills, and a knack for data analysis. Join a dynamic team that values collaboration and professional growth, and enjoy a hybrid work environment that balances flexibility with community engagement. This is a fantastic opportunity to make a significant impact in a vibrant organization.

Benefits

Competitive benefits

Flexible work environment

Professional growth opportunities

Collaborative culture

Qualifications

• 4+ years of events/project management experience.
• Proven project management and data analysis skills.
• Exceptional customer service and communication abilities.

Responsibilities

• Lead global travel management for incentive events.
• Analyze flight data for optimal attendee routes.
• Manage escalations and queries related to travel.

Skills

Event Management

Project Management

Data Analysis

Customer Service

Communication Skills

Collaboration

Microsoft Office (Excel)

Tools

Microsoft Office

Job description

Conference Manager, Winners Circle (Incentive) Travel Lead, Surrey

Client: Gartner

Location: Surrey, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 294e5b5385f6

Job Views: 11

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description:

1. Lead the management of global travel for Winners Circle, our annual incentive events, including partnering with designated Travel Management companies to book flights for approximately 5000+ attendees.
2. Ensure travel partners are briefed on the program and adhere to service level expectations & event travel policy.
3. Analyze complex flight pattern data to determine optimal routes for attendees.
4. Implement solutions to manage load issues and unsociable flight patterns (e.g., forced arrivals).
5. Collaborate with the global registration team and vendors to ensure travel data is accurately collected at registration.
6. Manage escalations of travel requests outside of the event travel policy.
7. Respond to travel queries received via the Winners Circle event mailboxes.
8. Manage the Winners Circle travel team.
9. Handle ad hoc projects as required.

Qualifications:

• 4+ years of events/project management experience
• Proven project management skills
• Data analysis proficiency
• Exceptional customer service skills
• Excellent communication skills
• Ability to collaborate with cross-functional stakeholders to improve processes
• High sense of urgency and professionalism
• Proficiency in Microsoft Office, especially Excel
• Willingness to travel approximately 20% globally

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insights, helping enterprise leaders succeed with their priorities. Since 1979, we’ve grown to over 20,000 associates supporting ~15,000 client enterprises in ~90 countries. We do meaningful work and seek associates with curiosity, energy, and drive to make a difference.

What makes Gartner a great place to work?

Our success creates opportunities for professional and personal growth. We have a vast market potential and a culture of collaboration and inclusivity. We invest in great leaders to bring out the best in you, making Gartner a recognized great place to work yearly.

What do we offer?

Gartner offers competitive benefits, compensation, and rewards for top performers. Our hybrid work environment provides flexibility and support to thrive—working virtually when productive and engaging with colleagues in a vibrant community.

Equal Opportunity Statement:

Gartner provides equal employment opportunities regardless of race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship, age, national origin, disability, veteran status, or any other legally protected status. We are committed to inclusivity and accessibility, offering reasonable accommodations upon request.

Job Requisition ID: 90131