Conference & Events Team Member

Oulton Hall Hotel, Spa & Golf Resort; Ledston; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym access

Golf discounts

Discounts across QHotels Collection

Family & friends discounts

Training support & course fees

Learning & development opportunities

Employee Assistance Program (Hospitaly

Refer a friend scheme

Free parking

Descripción de la vacante

Oulton Hall Hotel, Spa & Golf Resort is seeking staff to deliver exceptional guest experiences across Food & Beverage in a Four Star setting just outside Leeds. You will help uphold brand standards while assisting guests with information and service in a variety of F&B areas.

The role emphasises guest satisfaction, knowledge of pricing and promotions, and driving sales while maintaining professional standards and a welcoming atmosphere.

Formación

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsabilidades

• Station in food & beverage areas across the hotel to maintain guest satisfaction and brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Conocimientos

Guest service

Customer service

Time management

Organisation

Pressure handling

Descripción del empleo

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering
• exceptional guest service
• Strong customer service
• skills
• Good time management and
• organisational skills
• Ability to work under
• pressure

Curious to find out more?

Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.