Conference & Events Sales Account Manager - Excel London

Compass Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering company in London is seeking a Conference & Events Sales Account Manager to drive client relationships and revenue growth. Candidates should have a strong sales background in hospitality and excellent communication skills. Benefits include competitive salary, healthcare, 23 days' annual leave, and further perks to support well-being.

Benefits

Competitive salary with bonus

23 days' annual leave plus bank holidays

Healthcare & wellbeing support

Family benefits and development opportunities

Meals on duty

Qualifications

• Previous experience in a Sales or Account Management role, within hospitality, catering, or food service.
• Proven track record in achieving revenue targets.
• Strong understanding of Food & Beverage trends.

Responsibilities

• Act as a strategic partner for key clients and drive commercial growth.
• Oversee entire client journey from planning to event delivery and ensure service excellence.
• Identify upsell and cross-sell opportunities to maximize revenue.

Skills

Sales experience

Client relationship management

Communication skills

Negotiation skills

Analytical ability

Job description

Conference & Events Sales Account Manager - Excel London, E16 1XL | Full-Time / Permanent

Competitive + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

We are now seeking a commercially driven and passionate Conference & EventsSales Account Manager to join our Commercial Sales team. This role blends strategic commercial acumen with exceptional client relationship management, ensuring measurable business impact while maintaining the highest service standards.

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London, we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Conference & Events Sales Account Manager - The Role

As the C&E Sales Account Manager, you will act as the strategic partner for a portfolio of key clients, driving both relationship strength and commercial growth. You will identify and capitalise on upsell and cross-sell opportunities, ensuring revenue potential is maximised while maintaining alignment with client objectives. From initial planning through to flawless event delivery, you will oversee the entire client journey, ensuring every interaction reinforces ELH's reputation for exceptional service and value.

What we're looking for

• Previous experience in a Sales or Account Management role, within hospitality, catering, or food service.
• Proven track record in achieving and exceeding commercial revenue targets within hospitality, catering, or events.
• Strong understanding of Food & Beverage trends and industry dynamics
• Exceptional communication and presentation skills
• Excellent interpersonal and relationship-building abilities
• High commercial acumen and ability to balance revenue growth with client satisfaction.
• Self-motivated, results-driven, and able to thrive under pressure
• Strong negotiation and conflict resolution skills
• Effective at prioritising and managing multiple tasks and accounts
• Skilled in building senior-level relationships and influencing decision-making within complex client organisations
• Strong analytical ability to interpret sales data, forecast performance, and adjust account strategies accordingly.

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  • 2 days additional leave after returning from maternity leave
  • Day off for your baby''s first birthday
  • Enhanced family leave
• Perks & discounts:
  • Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing:
  • Pension scheme
  • Life Assurance
  • Preferred rates on salary finance products
• Development opportunities:
  • Professional subscriptions
  • Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences, and shape the future of hospitality.